Graphic of a tech with a mask on, waving, with a clipboard and a tool bag. Our COVID-19 Protocol for HVAC Visits

At Hawley Air, we are committed to helping keep everyone safe and well during our heating, ventilation, and air conditioning (HVAC) visits. To accomplish our goal, we follow and enforce the COVID-19 recommendations from the Centers for Disease Control and Prevention (CDC).

Our Team's Priorities

Contact-Free Options
We offer contact-free payments as well as contact-free visits. Please call the office for more information.

We are all continuously monitoring ourselves for symptoms of illness. If anyone exhibits any symptoms or just plain does not feel well—from our technicians to our office team—that person will stay home and self-quarantine.

We require our team members to wear masks and booties at all times while we are in your home.

Hand Washing
We require our team members to thoroughly wash their hands before and after each customer HVAC visit.

We require our team members to wear fresh gloves at each customer HVAC visit. All our team members carry and repeatedly use hand sanitizer.

We require our team members to social distance at least six feet from our customers. This means we will not be shaking hands for a while.

Our Recommendations for COVID-19

In accordance with the State of North Carolina and the CDC, we are all are spending more time at home than ever. As a result, it is critical to keep our homes healthy and comfortable. At Hawley Air, we have services and products to help.

Here are some of our best recommendations:

Maintain your system
You need to keep your heating and cooling system in optimum condition. This means you need a maintenance visit from our Hawley Air professionals. We will inspect, clean, and tune up your HVAC system and identify anything that seems amiss, or could cause a future problem. Take advantage of this time at home and help keep your system running smoothly for years to come.

Change your filter
Your filter is one of the heroes of your HVAC system, helping to stop particles and germs before they blow through the rest of your system and your home. Dirty filters can't halt these pollutants and, as a result, can cause your system to work harder and inefficiently. With all the additional activity in your home right now, it is essential to keep your filter clean. Don't wait for online delivery—we are well stocked with air filters of all sizes.

Clean your indoor air
To help keep you breathing clean air inside your home, you want extra protection to aid in fighting off germs and viruses too small for your filter to capture. We carry Lennox Healthy Climate products—from air purifiers to air cleaners to ultraviolet (UV) germicidal lights. Whatever indoor air quality need you may have in these times, we can help you address it. We have something for everyone.

Clean your ducts
With a service call from Hawley Air's duct cleaning, the accumulated dust, dirt, dander, and allergens can be removed from your HVAC duct system. This can reduce the number of allergens and other pollutants in your home.

Contact Us With Any Questions
If you have any concerns or questions for our team, please contact us to speak with one of our expert team members. As always, we want to help keep you safe, healthy, and comfortable.