Reviews
“Jacob Dodds did an amazing job with our maintenance call. He explained everything he did and helped me understand what needed replacing/ repaired. He was very prompt and very professional! I will ask for him in the fall when we schedule our maintenance again.”
“Kyle has done service calls for me and today a maintenance check. Kyle is very professional, friendly and is extremely knowledgeable and helpful when I’ve had to make decisions. If I’Im given the opportunity, I would always request Kyle for my repair and maintenance calls.”
“I had my ac unit replaced yesterday.. As with all the experiences I had with this company, they never disappoint. You receive communication from the home office updating you that the tech is on the way along with his picture. My team was Joe, Mitch and Skylar. These guys are top notch. So very kind, courteous and professional. They have this great rapport with each other that just makes it a pleasure during this process. They also took the time to pet the dogs which made this process more manageable for them. These guys delivered a 5 star customer service experience.. if you want a WOW customer service experience, this company consistently delivers.”
“I had to replace an ac unit that was 32 years old. Travis was my sales rep. Travis is so knowledgeable, courteous, professional and sincere. His attention to detail when explaining options and costs made my decision making process so much smoother. He is another super star on this team.!”
“I have had different projects going on simultaneously over the last few weeks. The first project was replacing duct work in my attic. My team was Zach and Noah. These guys worked in my attic all day and It was so hot that day. They were kind, professional and so knowledgeable.. They even took the time to pet the dogs as they went by.. This company delivers a WOW customer service experience that is so refreshing. The communication with the homeowner from scheduling to the tech arriving so good….these guys are the best!”
“I have had different projects going on simultaneously over the last few weeks. The first project was replacing duct work in my attic. My team was Zach and Noah. These guys worked in my attic all day and It was so hot that day. They were kind, professional and so knowledgeable.. They even took the time to pet the dogs as they went by.. This company delivers a WOW customer service experience that is so refreshing. The communication with the homeowner from scheduling to the tech arriving so good….these guys are the best!”
“Woke up to 87 degree house ! Called Hawley Air and had someone out within a few hours, same day ! They sent Kyle D to look at. He was very professional and informative. Never made me feel like I was being taken advantage of. Ended up replacing a fan motor he had in stock on his van and house was already cooling down before he left. Would highly recommend them to anyone and hope you get Kyle as your guy ! This was the best experience I’ve had with a service provider at my home.”
“The technicians were very professional and did a great job with servicing my unit. They took the time to explain what I should expect during my visit. They also made recommendations for things that would extend the life of my unit. I am so glad I selected Hawley Air for my service.”
“Jacob was our service tech. He was very considerate and polite, and very knowledgeable about what needed to be done. He had our air up and running in no time! We received prompt service from Hawley. Office staff is also very prompt and considerate. They scheduled us very quickly when our air went out on the hottest day of the year! We really appreciate the promptness, and the friendliness of everyone. We would definitely recommend them if you are in need of any of their services.”