Archives: Reviews

“Recently purchased my home. Had a problem with Heat Pump. Hawley was recommended by a family member. Kyle provided excellent, professional service. He was able to diagnose and fix issue that day. He also provided pictures of the system. We discussed all options available. Decided to use Hawley for my duct cleaning as well. Noah, Collin, Cole and Jacob stayed on task, thoroughly cleaned ducts and system (providing before and after photos), checked everything before leaving. I have found my HVAC provided for my home! Thank you.”

– Heidi R.

“Nathan and Jacob did a beautiful job replacing our heating and air system in the basement of our old home. Due to the age of our home, there were challenges, yet these 2 young men weren't even slowed down. They got the job done the same day and did such a gorgeous installation.

After having 7 different young men from Hawley work on our house, and having the entire double system replaced, I simply couldn’t recommend Hawley more highly. The company and all the service men are honest, hard working, professional, polite, and proud of their work and their company.”

– Mike G.

“Joe, Skyler, and Cameron replaced the air conditioning unit in our upstairs attic space. They did the job in one day. They did an amazing job in very cramped quarters. They did the job very cleanly and professionally. They were very respectful and courteous when they interacted with us. They cleaned up after themselves, which is such a nice change from the typical servicemen. They exceeded the expectations of my wife, Judith Scherer, and me. We are so happy we went with Hawley Air.”

– MIke G.

“My air conditioner stopped working, and I Kyle was out within a couple hours of my call. He was extremely professional and explained things in a way I could understand. He provided a variety of options, with specific pricing. Everything was fixed quickly, and I could not be more happy with the outcome. I plan to use them for routine service in the future and fully recommend them.”

– Amy R.

“Noah and Colin did an amazing job cleaning out the duct work in our 76 year old home. This company really knows their stuff. Noah and Colin had no trouble locating all the vents and reaching all the duct work. They took pictures so we could see the results for ourselves. They were professional, diligent, and thorough. They seemed motivated by a desire to help us have a better, healthier environment inside our home.”

– Judith S.

“Amazing service! We had an immediate issue with our AC, and they came out within hours of calling on a hot day! They gave us a clear course of action and quickly located the problem and fixed it, including transparent pricing! The employees were super nice and informative. We will definitely continue using their services.”

– Keeley P.

“Called on a Saturday night. Received call on Sunday morning. Kyle came within an hour and fixed the issue. Kyle was very nice and professional. We always recommend y’all to anyone that needs your service.”

– Tim A.

“Another great experience!! Colin and Noah came out and did a great job cleaning the air ducts! They were friendly and professional through the process! Before and after pics were wild!! Thanks for all the hard work!!”

– Matt K.

“Excellent, Far superior quality! From start to completion the process explained in total clarity. Thanks to Travis, Nick, Brayden, Malcolm, and Skylar, for your worry free Installation. My Mother is so grateful. This company is the real deal. Simply the best. May God bless you.Thank you.”

– Chester S.

“Noah, Collin, Zach, Skylar, Travis, Wes, Joe, and Miguel all did a fantastic job getting a full swap done on my system. Great recommendations, fair price for what you get and very flexible. I couldn’t be happier and the house holds a temperature like it’s supposed to. Polite, and willing to explain all the things i was unsure about. Thanks guys!”

– Taylor B.

“Noah and Carmine worked all day cleaning the air ducts in my house. The before and after pictures spoke for themselves. Absolutely worth it and would highly recommend them.”

– JP C.

“Colin, carmine and noah did a great job cleaning attic ducts, supply, and return and showing pictures of the work being done and helped reconnect crawl space door.”

– Kimberly D.

“Grade A-1 service technician was very patient answering any questions or concerns that we had. Explained everything he did and why, he went above (attic) and beyond with his services like I explained in Facebook. Most technicians and contractors don’t like to go into attics but he was great! The service that he gave wasn’t very expensive considering all he did. I would definitely recommend Harley’s five star service.”

– Lucinda R.

“Zach and Wesley were very nice and communicative. They answered all of my questions and didn’t make me feel stupid. We chatted as they were working. I didn’t feel pressured into extra services or like they were trying to up sell. I will be using Hawley again.”

– Katie G.

“Excellent service by Hawley employees, Carmine, Collin, Noah & Zac. Couldn’t be more pleased with their RESULTS or more impressed by their professionalism! Thank you.”

– Susan K.

“My A/C stopped blowing cold air. I called Hawley in the morning and they had Tyler come by that afternoon. He was thorough and explained the situation to me. He had the necessary part in his truck.”

– Hillary W.

“Wesley and Jacob did a great job explaining things they was doing and options for later. Will keep them as my hvac provider. Very friendly and knowledgeable”

– Kimberly E.

“I have had maintenance done on my old unit for a few years now and Tyler always does a wonderful job. Recently had to have the whole system replaced and everyone from the salesman to Shaun and Skyler who installed the new system to Noah and Carmine that came back and did the vent duct cleaning and sanitizing have been nothing but great to work with. I HIGHLY recommend Hawley for all your heating and cooling needs! Thanks for the great service guys!”

– Mark N.

“My AC unit was acting funny so we gave them a call. Zach and Tyler came to save the day. They were very nice and explained what the issue was. They even gave a coloring book to my daughter!”

– Oliver M.

“Had a new heating and cooling system installed along with duct cleaning. Excellent company to do business with. Both teams of employees were very professional and friendly. Everyone made sure any questions or concerns were answered. The teams were very conscious about keeping your residence clean and made sure all debris was cleaned up. Definite a 5 star company to do business with”

– Lisa M.

“Excellent company to do business with. On time very informative on keeping you informed on how things are going. Had new heating and cooling system installed along with duct cleaning. Both teams of employees were above excellent. Very professional but also friendly. Very conscience in keeping your house clean and cleaning up any debris. Employees made sure you understood everything and addressed and explained all questions and any concerns. A definite 5 star company to do business with.”

– Lisa M.

“Zach did our yearly tuneup, arrived on time and was very professional. We have some repairs that need to be done on our old system and he was upfront about costs and realistic about what our expectations for the system should be.”

– John M.

“Hawley Heating and air has performed numerous jobs at our home from installing new gas heating and air system, a split system in our garage, new ductwork in our attic and seasonal maintenance, they have always been prompt, courteous and have fair pricing. We highly recommend this company for any of your needs.”

– Catherine D.

“Have always had great experiences with Hawley Air! Always able to get to us quickly and help resolve any issue that pops up! Technicians are always super friendly and explain every step of the process. Definitely recommend and will continue to use in the future.”

– Tara M.

“The team showed up on time, fully explained what they were going to do (we had our air ducts cleaned) and showed us the before and after photos of what was cleaned when they were done. The time estimate they gave me for the job was spot on. Both workers (Tyler and Noah) were polite and personable. I would highly recommend Hawley Air.”

– Katie W.

“Zach called before arrival and was on time. Serviced both units cleaned and fixed noisy unit. Very friendly knowledgeable and will definitely request him personally to come back out!!!!

Thanks Zach!!!!”

– Andrew H.

“Wesley and Jake were very professional, thorough, and friendly. They did an excellent job of making sure our system was working properly and gave great advice on keeping it working at its best.”

– Dana B.

“Wesley and Jacob came out today to do some work on my AC unit. As always, Hawley has polite, courteous and knowledgeable employees. They explained everything in detail, provided pictures of the problem, and had my air working again in a timely manner.”

– Kristy T.

“Our upstairs AC unit quit working. Ginger was very efficient in getting me on the schedule and kept me informed on when someone would be out. Jacob and Wesley were very informative and professional in getting our unit back up and running!”

– Jenny H.

“I’ve had an interesting relationship with Hawley Air since I first started business with them less than a year ago.

During a major remodel of a recently acquired 27 year old home, I forced my contractor to fire his HVAC sub-contractor due to incompetence. A “tech” from Hawley Air arrived to deal with the failures of the first company. After working with me personally for several hours, I found out that “tech” was Bart, the owner of Hawley Air. His expertise and concern for quality led me to ask about a maintenance agreement for my two HVAC systems in my home.

When Jacob did my first winter maintenance this past December, I asked him about the condition of my ductwork due to the remodel. He took excellent videos to show me the resulting dust and debris of 27 years, plus the remodel. He also took photos of serious issues due to the age of the two systems. Several weeks later a crew came out, cleaned and repaired the ductwork, and did the other repairs. I wish I could remember the names of the crew members, but I didn’t realize at the moment why it would be important.

Jacob just did my summer maintenance, and found that there was a serious refrigerant leak in one of my systems. I knew it was a bad idea to spend 25% of the cost of a new system to repair a 17 year old severely rusted system, knowing that the rest of the system could still fail this summer. Jacob arranged for Jeffrey to come out for a quote the following day.

Jeffrey talked with me, listened to me, and quickly came up with a no nonsense quote that addressed my needs and desire. There was no hard sell. There was just professionalism. I told him I needed a day or two to think it over. Needing to do my due diligence, I quickly arranged for another quote, while doing my research on the quote given. I could have gone elsewhere for 0% financing, but it was well worth paying cash for the amount of money I saved going with Hawley Air. Jeffrey gave me the best deal possible without asking for it. 0% financing comes at a cost!

On Monday I agreed to Hawley Air installing the new system, and Wednesday the crew arrived. Joe and Skyelar installed the system, and Miguel came by to install an additional return to properly load the system. Excellent bunch of friendly, hard working men.

Regarding the reason I regret not remembering the names of the crew that came to clean my ducts and do repairs…
A business can have a great employee, in spite of the business, but when every employee I have met has stood out as being exceptionally friendly, with a great attitude, it makes one start to think that maybe the company is being run well. When I ask the various employees how they like working for Hawley Air, their response is not only overwhelmingly positive, but they are quick to talk about why it’s such a great company to work for, including proper training, support for tools, etc.

As much as I wanted this to be a review of the excellent work and friendly, courteous behavior of Joe and Skyelar, which it is, I can’t help but make this about every person I have encountered from Hawley Air. To Joe, Skyelar, Jacob, Miguel, Jeffrey, and all the other employees who have been to my home, thank you!

And Bart… it was a pleasure working with the owner himself! You continue to earn my business.”

– Shawn M.

“This is a great company to use! Techs are very friendly and knowledgeable and Will explain your options to you from replacing parts to replacing unit. They are very thorough on their maintenance to check everything. Also affordable. Thanks for all you do.”

– Matt C.

“Jacob did a great job on my spring maintenance. He is very professional and friendly and thoroughly explained the process before he started. Hawley Air is a great company to do business with, and the employees are well trained. I highly recommend this company!”

– Wendy S.

“We had routine maintenance done today. Our technicians were courteous, efficient and repaired everything that needed to be fixed. No high pressure tactics. We highly recommend them.”

– Stacy L.

“Tyler (tech) and Wes performed our maintenance renewal spring check on our dual systems. He always is VERY thorough and explains his procedures with detail. Hawley Air is always responsive and easy to work with!”

– Kathy S.

“Jacob did a great job. He was very efficient and explained thoroughly all the steps he was taking to make our units run efficiently and correctly. Thanks for our his guidance e and expertise!”

– Donald B.

“Excellent service! Very informative and efficient work. Have nothing but great things to say about Hawley and their employees. Jacob was very thorough in his work and knowledgeable.”

– Joseph W.

“Jacob and Tyler were here today to perform maintenance on my two HVAC systems. They were very clear and concise about the work they performed during their inspection and maintenance. They left me recommendations and explanations of what work could be accomplished to help make my systems perform longer and better.”

– Tom F.

“Great company that really takes care of our units. Jacob and Jacob are very friendly and knowledgeable. Hawley also works around our schedules and finds the best time to come that works for us.”

– Justin P.

“Called this morning, got a tech named Tyler on this same day. Had yearly maintenance and also several small issues with our system. Tyler was a very knowledgable tech. He answered our questions and performed the work in a very positive manner. He spent the time going thru our system and also let us know of something that was not an issue now but could become one later so we could be prepared, no pressure to do the work right away. We will use them again and would recommend them to others.”

– Candy L.

“Jake and Dave were fantastic, they kept me up to date on what they were doing and when they finished they explained everything in terms I could understand. Super job!!!!”

– Joan L.

“Tyler & Jacob were professional, pleasant, & very knowledgeable! They worked efficiently and ensured our home’s system was up to par. They were courteous and thorough, even going the extra mile to educate. Will always recommend Hawley for their services!”

– Karen B.

“Late Friday is not a good time for a gas regulator to go out. But Tyler was able to get out and replace it quickly. Everything’s back on, and I have nothing to complain about. Professional people.”

– Jeff B.

“They are very professional and friendly. They do great work at an affordable price. Very satisfied with the service. This is the only company I will use for my HVAC. I highly recommend.”

– Tiffany M.

We had our heating unit die, of course during cold weather, and had to have completely replaced. Workers Sean & Joe came our first thing at approximately 8:30am. And spent all morning & part of the afternoon taking out the broken unit & putting in a new one. WE HAVE HEAT AGAIN!!! They were very polite, knew what they were doing, and explained things to me & my family to help us understand what to do if anything problems arose. They were very nice & did everything that they needed to do in the same visit. Just glad landlord pays the bill. I will recommend Hawley Air for your heating problems, whether simple, or like us a complete replacement of the unit. They are trustworthy & do a fantastic, complete, excellent job.

– Pamela K.

David came to my house in a very professional manner and diagnosed our problem. I appreciate his work done tonight…thanks

– Scott G.

This is a follow up to my previous post. After using our new system installed by Hawley Air I want to say the T8000 series Honeywell Thermostat is awesome. You can set your comfort schedule as well as a vacation schedule. If you want to change up or down you can and set temporary hold and it will hold new set points until the next scheduled change. Very simple to use and accurate. Being Wifi capable you can monitor and change from anywhere. The graphics and options on the wifi app are great Like I stated earlier the who installs your system and the components they use makes a huge difference in how well and how efficiently your system works. Hawley Air cuts no corners and their service people are well trained and knowledgeable explaining every detail to be sure you know how to use. I’m extremely happy I chose Hawley Air and highly recommend them to you!

– Marvin R.

Hawley has been amazing. During the installation of a new unit, I voiced some concerns about air flow in an upstairs bedroom, which had been a previous existing issue. They worked tirelessly to identify & resolve the issue! This involved multiple trips to my home & some creative solutions, but they stuck with it until it was right! I really appreciate their professionalism, kindness & flexibility! All the technicians were amazing, but want to specifically name Miguel & Travis!

– Kacy C.

Travis was great. I have never dealt with a more professional or caring young man. He explained everything throughly without pushing anything on us. Thank you for training and trusting him with your business. He is worth his weight in gold plus.

– Teresa J.

Had been a couple of years since my furnace was installed, so I wanted to get it checked. Jacob and Dave kept me informed thru the entire process and offered a couple of options at the end. Very professional and knowledgeable technicians. I would highly recommend Hawley HVAC.

– Daniel S.

This has to be the best HVAC company to work with, that’s out there.Everyone has been a pleasure to work with,and TRAVIS is amazing,very straight forward, friendly,and VERY Professional,an all around great guy,you guys are lucky to have him.Will definitely recommend Hawley Air to anyone looking for an HVAC company.Thank you all for you help and service.

– Alice R.

Tyler and Zach installed an AirScrubber and a Honeywell filter as well as thoroughly cleaning the fan They thoroughly explained the installations and showed us before and after pictures of our units. Their company policy of texting the picture of the technician was reassuring in this day and time. These two young men were more polite and respectful of all the servicemen we have ever employed. Not only were they obviously well trained, their manners came easily. We really appreciate the good work, but Tyler and Zach gave us new hope for their generation!

– Patricia W.

I had a problem with my air handler leaking water into my air duct. David & Jeffrey was so kind in discovering the issue and enlightening me on what happened and what needs to happen to fix the problem. I did not use Hawley Air to fix because it was covered under warranty. However I do highly recommend them. I will certainly give them a call if I need an HVAC tech in the future. Thanks David & Jeffrey

– Mary O.

Tyler visited our home on a Saturday. He was pleasant and explained our issue with our air conditioner in detail. I can’t say enough how helpful Tyler was. We will request him again if we have other issues.

Thank you Hawley and Tyler!!!

– Lissa W.

It broke on a Saturday…the tech came fast and is trustworthy

– Gayle L.

Tyler is awesome technician. He came out the day I called about an issue with our unit. He diagnosed the issues immediately. He ordered the parts and came back out and did the repairs. He is a professional and customer service is wonderful. I will be requesting Tyler for our routine maintenance appointments on our unit. Hawley’s is great company.

– Elizabeth B.

Tyler is AWESOME technician. He came out the day I called about an issue with HVAC unit. He diagnosed the issues immediately. He ordered the parts and came back out and did the repairs. He is a professional and customer service is wonderful. I will be requesting Tyler for our routine maintenance appointments on our HVAC unit. Hawley’s is great company.

– Elizabeth B.

Excellent! the Tech, Hunter, came to my home to service my H/VAC for Spring. He was professional and what I LOVED, he saw that I was working from home, he didn't bother me with a lot of small talk and interruptions. I think some Techs think the more they talk the better you will rate them. That is not always true. I work from home and have a lot of time sensitive events to address quickly. I was grateful to have a Tech who was polite, came in and did his job, relayed the necessary information and kept it movin…. Great Job Hunter….I highly recommend him and Hawley Air Services.

– Sherry H.

From the office staff to the technician, these guys were totally great. They were super responsive, worked us into their schedule quickly, and the cost was totally reasonable.

– Zachary H.

I had a house fire in January and Hawley was sub-contracted to put in the new system. I had a chance to meet with three of the workers today when I stopped by to get my mail. These guys were so friendly and down to earth. I believe the first one I spoke with was Dalton and he took the time to explain to me what they were doing and how the system hooked up. They honestly made me feel as though I had known them my whole life. I highly recommend Hawley Air, extremely professional, honest and all around good people.

– Helen M.

Gentlemen serviced our malfunctioning gas/heat pump system. Also repaired a gas leak. They were polite and knowledgeable and showed up when they said they would. We are so pleased with their service we signed up for twice annually maintenance. Thanks to Hawley we are warm, safe and sound.

– Elizabeth H.

I contacted Hawley about installing a new HVAC system in my sons home. They came out looked at the job and provided estimates on 4 systems within 24 hours. I contacted them and told them the system we wanted and we set up a date and time for the installation. Their personnel called and told me when they would arrive on the day of the work and almost got to the job before me. They started the job around 8:45 and were done around 4pm and it was a complete tear out and install in a crawl space. The young men were very professional and respectful to me and my sons property and carried out the job without any major issues. They tested and explained the workings of the system of the system before they left. I was impressed with their professionalism and work ethic while on the job. I looked under the house after the job was complete and it was very well done. I would use them again and have recommended them to 2 other people needing some work done and will refer more if asked for a good HVAC company. The head technician was Miguel.

– Jimmie S.

Exceptional experience. Arrived early on a Saturday. The HVAC at stopped working, They repaired the problem, reviewed the entire unit for additional future issues with me. Very professional organization. Would definitely call them again.

– Faye D.

Bart and his group are A+++ in the Heating and Air world. Professional team and Very easy to work with. They have done 2 HVAC jobs for us and with us buying property’s will be doing more in the future.

– James S.

Hawley Air has always been very responsive in the 3+ years we’ve used them as our HVAC service company. We recently had them install a complete Heating and Air Conditioning System and are very happy with the results. The service associates and the office receptionist are very friendly and work very hard to make sure we are satisfied with the service.
Bart Hawley always gives us personal attention when needed.

– Cecil B.

Hawley Air is awesome to work with for all our HVAC needs. They respond to any requests immediately and are very friendly and helpful. We recently had new Air Conditioning and Gas Heating system installed and are very pleased with the results.

– Cecil B.

David was an excellent technician. He explained everything he was doing, was going to do, and did it without hesitation. He is truly an asset to the Hawley team!!!

– Lu Ann C.

Amazing service. Was properly educated throughout the process. Called these guys for a 2nd opinion and am so thankful I did. Much more thorough than the other guys. More than earned my trust, and will continue to do business with them. 10/10

– Austin R.

Fantastic experience all around. I had a problem with my heat after hours on the coldest day of the year and a technician was at my door within 30 minutes. Tyler did great work and I was up and running in no time. Consistently impressed with great service and fair pricing!

– Kevin S.

Just had my first visit with them
Hawley's technician, Tyler was very professional and took his time to make sure I understood everything and went above and beyond what he was there for. I loved the experience and will continue using them which is why I signed up for a years maintenance program.

– Carolyn K.

The Hawley team was fantastic to work with. They were extremely professional and thorough. I received quotes from 4 other HVAC companies and Hawley was hands down the best. I would recommend to anyone A++!

– Paul G.

Would recommend Hawley Air to others for responsiveness and good quality service! Tyler was a great technician and treated us like family.

– Alice B.

Just had our residential heating and cooling units serviced for the first time with Hawley, as a part of our new seasonal service agreement. First of all let me say WOW! What a pleasant experience. Service person, Ethen, was prompt, friendly, extremely knowledgeable, took the time answer my questions, and did a really excellent job performing maintenance and fixing issues as noted. He absolutely went above and beyond, earning our trust and ensuring that Hawley is now our preferred choice for heating and air needs. Thank you Ethan, and thank you Hawley!

– Andrew G.

Travis did an awesome job viewing our home and our concerns that we had since we just purchased our home 8 months ago. He went beyond his normal to research all of our issues. This was a great experience and we look forward to working with this company.

– Karen E.

Requested check outside unit, it needed a new motor the cost for everything was over 600$ we looked up the fan motor by the model number and it was only $129.92 . I am happy that my furnace is working properly, but I just don't understand why it cost so much when the motor wasn't expensive. I understand labor and I know service call was 89$ but they wouldn't tell me how much the motor was without the labor cost together . We sent messages and asked but they still wouldn't separate the cost of the motor and labor . Just not happy with price I paid . Won't be using this company again .

– – C.

Travis did a great job he was very knowledgeable and helpful He sold me on Hawley Air 5 Stars

– Suzanne T.

He was on time. And quick at diagnosis. But overcharged for the work he done. Was charged for cleaning and the only thing he cleaned was coil.
Wanted double the cost to clean blower assembly 481.50
I was charged $250.38. for him to clean coil only.
They overcharge me.
I'm sure this will not get posted
But I do not recommend company.
I had service done for 50 $ more than I already paid you. For 300.$ a week later another company clean coil again , clean blower assembly, coil on outside unit check freeon. And all components of system. I believe you should give me a refund .

– Robin D.

Kenny, Travis, & Miguel were so professional! We appreciate your time and hard work at our home. Will definitely recommend your services!

– Joe L.

David was my technician and he was so thorough and explained everything to me and did not do an in and out. He was here for a time making sure he got my dryer vent clear. So thankful. Wonderful company.

– Mary S.

We had our A/C unit take a dive one is read the reviews done our homework and it was well worth the time spent looking David was very professional and knowledgeable he explained everything he was doing as he was doing it and why it was being done and we will never go to anyone else for Heating and air services hands down the best place to go seriously look no further these guys are where it’s at thank you Hawley

– Wesley B.

Very professional, fast service, amazing communication. Friendly and informative tech.
Would recommend them for anything needed,
Thank you Hawley Air!

– Noah J.

A little advice. Quit removing our ad signs. Been going on for weeks. Also, hire more professional looking people. You guys are a laughing stock.

– Mark J.

This morning Travis Duggins came out to do my summer maintenance work on my Air conditioner. He called before coming , arrived when he said he would and was very professional and thorough with his work. He informed what was needed and completed the task in a timely manner. He also made sure to hose off my AC unit in case any of the solution had come in contact with the unit.
I would recommend Travis to anyone needing AC assistance .
Thanks Hawley Air.

– Diane B.

Fantatsic. Timely, friendly, worked until the work was done, trustworthy. Would highly recommend.
Jeff, Travis, Kinny, Miguel, and Tristin were specially professional and great to work with.

– David B.

Travis and Tyler came out the same day I called for an appointment. They were very knowledgeable, efficient and answered all of my questions. They were also very patient, even with my two little girls keeping me preoccupied. They also looked up how old the units were and gave service recommendations so we get the best life out of the HVAC systems. We'll be using Hawley in the future for any HVAC needs.

– Brooke N.

I was in a jam and called Hawley AC. Jacob quickly called me and said he would be there in an hour. (He was on another job ) He arrived early , assessed the situation and handled the repair in great fashion. I even signed up to have them service my house and my Airbnb. I highly recommend Jacob and Hawley Air! Great employee!

– Thaddeus B.

My AC want out at one of my Airbnb's so l called Hawley Air and rather quickly Jacob arrived assessed the situation and got right to work. He had my AC working in less than 35 minutes. His "can do" attitude was refreshing. ( I have been burned with AC companies in the past ) However, Jacob explained everything and every charge with me NOT at me. I felt very comfortable signing a work agreement for future maintenance. I highly recommend Jacob and and Hawley Air!

– Thaddeus B.

My AC want out at one of my Airbnb's so l called Hawley Air and rather quickly Jacob arrived assessed the situation and got right to work. He had my AC working in less than 35 minutes. His "can do" attitude was refreshing. ( I have been burned with AC companies in the past ) However, Jacob explained everything and every charge with me NOT at me. I felt very comfortable signing a work agreement for future maintenance. I highly recommend Jacob and Hawley Air!

– Thaddeus B.

My AC want out at one of my Airbnb's so l called Hawley Air and rather quickly Jacob arrived assessed the situation and got right to work. He had my AC working in less than 35 minutes. His "can do" attitude was refreshing. ( I have been burned with AC companies in the past ) However, Jacob explained everything and every charge with me NOT at me. I felt very comfortable signing a work agreement for future maintenance. I highly recommend Jacob and Hawley Air!

– Thaddeus B.

My AC want out at one of my Airbnb's so l called Hawley Air and rather quickly Jacob arrived assessed the situation and got right to work. He had my AC working in less than 35 minutes. His "can do" attitude was refreshing. ( I have been burned with AC companies in the past ) However, Jacob explained everything and every charge with me NOT at me. I felt very comfortable signing a work agreement for future maintenance. I highly recommend Jacob and Hawley Air!

– Thaddeus B.

Jacob and Tristian came out and resolved the issue in a matter of hours. These two gentlemen were extremely knowledgeable of their craft and very respectful toward my family and property. Top notch service!!

– Matthew B.

We have been using Hawley Air for 3 years now, and we will NEVER use anyone else. From the moment you call and speak to Ginger, you know that your family is going to be in good hands. We have never had to wait for someone to come and look at the issues we’ve had, and are always satisfied with the work performed. You’re never pressured to purchase any of the recommended services or products. Tyler has been out on numerous occasions and is always very sweet to our son who has missed having visitors at the house due to Covid. When we needed landscaping work done, Tyler even helped me by providing a recommendation for somebody he used. I am able to trust the other vendor due to the level of trust I have in Tyler.

– Jessica H.

Absolutely hands down best HVAC company. David is an excellent technician. He’s very polite, knowledgeable, and prompt. He went above and beyond to get our ac unit working again. Thank you David!! Customer service is excellent with this company. Will definitely recommend Hawley Air and will be using again.


– Keisha F.

Today was our first encounter with Hawley Air and definitely will be using only them for HVAC service and installation.
Our technicians, David and Jacob, were professional, knowledgeable, cordial, and mannerly. They treated us as their most valuable customer of the day. They were very thorough in their explanations, and answered all our question in an understandable way.
This is a quality company with quality customer service. We have been Blessed to become a part of their clientele.
I don’t live in High Point but Randleman is not one of the selections. Had to put a city to send review so I chose the closest.

– John and Patricia F.

We have used Hawley air for 2 years now. Very fair and thorough. I appreciate the way Jeff explains everything to me and breaks it down so I can understand the repair costs. Awesome customer service!

Bart helped me trouble shoot why my furnace was only blowing cool air. He was very knowledgeable and methodical about his diagnostics. He ultimately determined the thermostat was no longer communicating with the furnace. He replaced my thermostat and I was back in business. Bart provided excellent and professional service.
-Stanley S.

We are very satisfied with our new zoning system and air filter and the comfort they provide us with in our home. All your employees acted in a professional manner. Thank you.
– Adam E.

We love the equipment that was recently installed. I have been a customer of Hawley Air since 2015. They are top-notch, from the customer service folks to the service manager and all of the technicians.
– Thomas R.

The entire experience was exceptional. From the office staff and installation crew, every facet of my job was excellent. I would recommend Hawley Air to anyone.
– Amy G.

Was having issues with our old unit and referred to Hawley by a local Restoration company.  Bart was professional to speak with on the phone. He sent out Jeff Strickland within an hour and he diagnosed the issue. It’s unfortunate that we need a new unit (which I thought was the case) but Jeff took time to take apart the unit and show why they recommend replacement.  He provided a clear explanation of the diagnosis and shared his knowledge of the product they can install. Can’t wait to get the new unit and be comfortable knowing I don’t have to go outside and kick my unit each morning to get it to run.  Very professional and courteous experience.  Thanks guys


Hawley Air was great to deal with from start to finish. Very friendly, knowledgeable, and efficient. They offered great product and service for a very fair price. I had my heat pump replaced along with the ducts cleaned. I highly recommend them.
-Al D.

The gentleman who did my duct cleaning did a thorough and great job! He should be rewarded for his performance and for being a perfect gentleman.
-Brenda I.

Our heat went out on a very cold day. Luckily you were able to send a repairman the same day. The repairman found the problem within minutes. Repairman had the part on his truck and had heat repaired very quickly. Repairman explained what was wrong. Very professional.
– Jason K.

The Hawley Air Service Associate, Jeffery arrived on time for our appointment. He thoroughly inspected and checked our heating system. He discovered one part that needed to be replaced, He gave us a clear report and summary of his inspection. He was a caring professional in every way, and we will welcome him to come again when it is time for our next service call. Blessings
– Rollin & Betty Kuznik