Archives: Reviews
“I'm giving 5 stars only because I can't leave 6! As always, awesome service. Explained everything being done and why. On time for appointment. Excellent people skills as well as technical knowledge. Totally confident in work performed.”
“Austin and Dawson did an excellent job cleaning our duct system from our new Trane we purchased from Hawley Air Heating and Cooling..They were very professional. Thank you for an awesome job!”
“Camden you were so professional and very acknowledge thank you so much. I just love my Heating and air people”
“Cameron did a great job walking me through the HVAC maintenance process and troubleshooting/installing the hard start booster to my AC unit.”
“This week I had attic fans installed to mitigate the hot weather coming up. Since Hawley had installed our new air conditioner, furnace as well as air cleaning system I thought they might be able to help with the attic heat solution and I was right …..first they came out and quickly gave me a quote in Feb and then when I scheduled they came out promptly and installed the attic fans which is no easy feat in our attic. Did it quickly and so efficiently….we hardly knew they were here. Chandler and Carlos are top drawer, professional and so friendly and kind. We appreciate your good work and bless Hawley for having the bright, honest and very highly skilled workers that make a difference.”
“Wesley came out to do our HVAC maintenance, and he was phenomenal! He took time to walk us through each step, was very friendly, and provided amazing customer service! We have only had positive experiences with Hawley’s, and we will continue to use them for all of our HVAC needs.”
“Great crew and responsive. Very thorough and professional”
“Love this company. Always on time and they check everything. Would recommend for sure.”
“Camden was very professional and kind. Very knowledgeable”
“First time using their service. The service rep, Wes, was exteremely knowledgeable, personable, and professional. He helped educate me on details of how the internals operated, current state, and presented options going forward (at times recommending possibilities for delaying work or money-saving ideas). I plan to use Hawley again for future work on my systems.”
“Alex and Kyle came out and serviced our unit. They were both extremely friendly and thorough.. They're also polite and were friendly to my dogs, that surprised them while they were here.”
“If I could give more than 5 stars, I would. The entire crew from the beginning to the end was phenomenal. To begin, I actually got to speak to a live person, Olivia, thank you, you are outstanding. Then Jacob came, assessed the issue, fixed the problem so we would have heat on such a cold day. Travis came and explained all that was needed and gave us the various options to keep the problem from happening again. Then the very next day, the new system was up and running. These fellas didn’t quit until they were finished. Unbelievable, what an amazing experience. They are clean, efficient, so professional and kind. I can’t say enough about this company. Many thanks to Noah, Zach, Chandler and Miguel for a job well done. You’re amazing and I am so grateful to have met all of you.”
“Camden came by to do our biannual maintenance today and he was extremely knowledgeable, thorough and professional! We were very pleased!”
“Had a great experience with Hawley – this was my first time using them. Travis came out within a couple of days to thoroughly inspect my duct work for cleaning and took pictures of everything and did not try to sell me services that were not needed (for example my blower was clean). Pricing was very reasonable as compared to other quotes I received. Scheduled appt about a week out and got bumped up due to a cancellation, which was great! Austin and Dawson were the kindest and professional young men and did a great job cleaning my duct work. They covered my floor, wore booties, and were tremendously respectful and careful with my house (including new floors and paint). I would recommend them to anyone needing any type of HVAC service! Thank you Travis, Olivia, Austin, and Dawson!”
“Great service! Very polite and informative!! Pleasant experience!”
“Jacob D recently performed a routine maintenance check on our heating and cooling system, and his professionalism really stood out. He was incredibly thorough, explaining each step of the process clearly, which made the whole experience very positive. I would highly recommend him to anyone needing HVAC services!”
“Tyler arrived promptly and did a very thorough inspection/maintenance on my mom's heat pump and furnace. He very politely dealt with my elderly mother.”
“Hawley Air: Camden and David were the technicians on site today. Both of these men were super nice, very polite and very knowledgeable. They did routine maintenance on the system and informed me of any issues found during the inspection. These guys are very professional and courteous of the property. They did go above and beyond and gave top notch service. I couldn’t be happier to have chosen Hawley Air as my HVAC contractor and it’s because of Camden and David that I will continue to use this service and will highly recommend them to everyone I meet. You can’t go wrong using this company. Great job guys and thank you!!!”
“Tech was both personable and knowledgeable. Everything went well.”
“I have a concern regarding a recent quote I got from your company. since air conditioning/heating units are so expensive now, I did three estimates, today due to a friend's referral four estimates. My concern is none of the other three companies wanted to see in all the rooms including closets. then draw a full layout of each floor of our home. None went into my private back closet looking around. I asked the other companies about this practice, and I was told by each company in their opinion, it was unnecessary. Yes, square footage is needed, not a layout of our home Just to confirm, I have also spoken with various neighbors that have had A/C and heating replaced and NONE encountered this practice. which gives me concerns on why he did that. Can you explain if this is company policy and why? Also, curious if this is an important practice, why did he only do the layout of our upstairs rooms, closets and all, but nothing downstairs? That being said, the different level/tier quotes I received didn't come close without stating prices.”
“Quick and convenient. Did a great job and left everything clean and in good shape and for a good price.”
“Both guys that came out were professional, knowledgeable & efficient. Great crew & even better service! Every interaction I’ve had with Hawley Air has been top notch. Appreciate all yall have done for us!”
“Great experience and great knowledge”
“We had our air ducts cleaned today by Austin and Dawson. They arrived on time and did a great job . They are so polie, professional, and very knowledgeable.
Thank you both so very much !!”
“These guys are super hard-working and awesome! Very clean, very professional very respectful cannot recommend them enough!”
“Another excellent experience!! Courteous, on time, knowledgeable and overall easy to work with. They do thorough checks of the unit everytime and make sure you understand the process and what they found. I have referred Hawley to multiple people who have used them for routine maintenance to full system replacement. Great company, great people, and I will use them for years to come!!”
“Great team, from service, to load test and meet with Install Manager. Then the best Install crew showed up to knock it out of the park, took a 3
+ day job and finished in 2 long days. Joe Riggan, Noah Snowden, Carlos Mancilla, and Zach Vuncannon, I truly appreciate the great install you all did in such a short period of time. Would gladly recommend this team to anyone who needs quality, clean work done quickly and the right way the first time. Thank you Hawley Air, will definitely be calling you back for next project.”
“Jacob D. was awesome. He was very nice, friendly, professional, and knowledgeable. I was very impressed with the expertise, the work, and the conversation. I would absolutely recommend Hawley Air and Jacob D. I even signed up for the annual service agreement because of the service I received.”
“I know all too often, you hear from people, when there's a complaint. That is not the case regarding this post! Oh my goodness, your company and employees "knocked it out of the park". You must have had your entire company here to complete in one day, an installation that would normally take 2 to 3 days. Everyone was polite, accommodating and very kind, from the office staff, Oliva and Lura to all the guys; Chandler, Austin, Dawson, Kyle, Joe, Carlos, Skylear, Nick, Noah, Mitchell and Zach.. We can't forget our service tech, Tyler and anyone else I may have missed. Be very proud of the employees you have! They speak volume for your company and you as an owner. Thank you and the service was the absolute BEST!”
“Chase and Tyler were extremely good to and for us today. They were very professional and efficient. They were prompt and handled every thing.
I highly recommend them and Hawley Air for your upcoming services.”
“Great service once again. Abby called to schedule routine maintenance. She was very nice. Chase and Kyle came 1/17 in the A.M. They also were very nice just like everyone at Hawley. During their check up, they discovered a problem with the thermostat. It was calling for A.C. when the heat strips were on. They replaced the thermostat, and ran a thorough check on the system afterwards. Kyle also worked on the return filter hatch which was a bit out of square. It secures much better now. Kyle and Chase were an absolute pleasure to have in our home for the service. Hawley Air is an amazing company with amazing people who do amazing work that they stand by. May God bless you all for the complete work you do.”
“Always a great service!! Kyle and Chase were very professional and courteous! You have two fine men working for you! Keep up the great work and thank you again.”
“As always the service was great. They called me to schedule the maintenance check to make sure they maintain the equipment well. They were right on time and performed a detailed inspection. I would recommend this company to anyone. Everyone there has always been professional.”
“The team from start to finish were transparent, informative and made it a seamless replacement. Charlie, Noah, Nick and Mitchell were top notch and I’d highly recommend Hawley! Appreciate the excellent job!”
“Very professional. Quick and upfront about pricing and service being provided.”
“Camden was very polite. He addressed all my questions. Made sure thermostat was reset to original setting. Would recommend Hawley Air to anyone. Great service, as always.”
“Mitchell was great! Very punctual, efficient service, and helpful with filter advice. Also, It didn’t seem to phase him that our dogs were barking their heads off the whole time🤪
Very grateful that HawleyAir offers this maintenance service. We have recommended you guys to neighbors and friends.”
“You guys always do great work. From fixing adding a bypass damper to my routine checkups and maintenance I have always been satisfied with yalls service!”
“I wasn't there fir the install.. but they came out on time replaced the air handler, outside unit, and all the duct work. Everything looks great and my house is warm 👍”
“Nick and Mitch did a great job, hardly knew that they were here working.”
“Reece and Jacob were very personable and informed me of each thing they checked.Really nice guys.”
“On Tuesday, Wesley arrived to conduct a 20-point system check of our gas furnace to make sure everything was working as it should. Having never dealt with Hawley before, I was preparing myself to hear something like, "there seems to be a problem with your…."
I joined Wesley as he inspected the unit and was pleasantly surprised when he finished and said, "everything is working as it should."
Encouraged by Wesley's professionalism, honesty, and knowledge, we signed up for their annual maintenance plan before he left. If all of Hawley's techs are anything like Wesley, we certainly won't have to worry about being given the run around when it comes to the maintenance of our furnace. Thanks Wesley.”
“Just had Brayden at our house serving our equipment. He is a very nice and thorough young man. He did a great job, was clean and courteous. You can't ask for more than that. Hawley never disappoints. Thanks guys.”
“Just wanted to let everybody know, if you are or have been thinking about installing a new HVAC system, call Hawley Heating and Air. Absolutely the best!! The whole crew is top notch and will go beyond their duty to make sure you are satisfied. Customer satisfaction is their main goal and I am proof that they live up to their motto. Just call them, you will not regret it. Thank you to Hawley team”
“Mitchel was great! He serviced our unit and found something wrong. He immediately went to get a part and repaired it then and there. Thanks!”
“Brayden and Alex did an excellent job providing a thorough inspection and maintenence service. They addressed any concerns I had regarding temperature changes, and ensured the system was functioning properly. They reviewed any potential issues with me and discussed options for approval before providing services. Great service as usual!”
“Wesley was great! He was friendly, thorough, explained everything, and worked quickly. We’re happy we made the switch from another local company.”
“Unit wasn't defrosting properly and was frozen up. Jacob D a d Reece arrived, once assessment was completed they thoroughly explained the problem. HVAC unit repaired by Jacob D and Reece. They were very professional, knowledgeable, and courteous. 5 star service for sure. Great company, great team!”
“I had the pleasure of working with Dawson and Austin today for my duct cleaning. They were both very friendly and had positive attitudes. I also had Jacob G and Reese come out the day before for a service call and they were both excellent as well.”
“Tyler was great and I want to extend my appreciation for what he's done.
He diagnosed the issue with the heat furnace right away but the part wasn't on hand. He didn't leave my family and I without heat. He went above and beyond by providing a work around so we won't be without heat when the temperature dipped into the 20s.
Again, thank you Tyler and team for your great work.
Ash D.”
“After needing a repair to our unit, I signed on for a maintenance agreement. I love that Hawley is so proactive without being pushy. The staff is always personable and professional. I highly recommend them.”
“After needing a repair to our unit, I signed on for a maintenance agreement. I love that Hawley is so proactive without being pushy. The staff is always personable and professional. I highly recommend them.”
“Jacob and Reece were pleasant and professional. They explained what they did very well.”
“Austin and Dawson walked me through the process for the duct cleaning. They were very thorough and respectful. I would use Hawley Air again for this type of service in the future.”
“Excellent Techs. Excellent Service. Very Professional.”
“The two young guys that came out were very professional and did a great job. We will definitely use you guys again in the future for any hvac needs.”
“The two young guys that came out were very professional and did a great job. We will definitely use you guys again in the future for any hvac needs.”
“Brayden and Mitchell came out to do a routine check on our system. They were professional, friendly, and got right to work.
I've also been very impressed with every customer service professional handling the phones and appointment schedules. So cheerful and helpful.”
“My experience with Hawley Air goes back to an emergency service visit in the summer of 2023. The service technician, Jordan, impressed my wife and I with his clear attempt to give us the information we needed to make an informed decision rather than trying to sell us something. That lead us to hire Hawley to replace our old system.
Since then, Hawley hasn’t simply lived up to our original estimation, rather they have built upon it. Today’s “regular” maintenance done by Brayden, was so thorough and exhaustive that it’s hard to believe such service still exists in 2024.”
“Dawson and Austin are great! They showed up during the scheduled time slot and got right to work. They were professional and polite and did a great job cleaning the ducts. I will definitely use Hawley again!”
“Braydon was very knowledgeable and professional”
“Carlos and team did a very good and efficient job replacing flex air duct in our home.”
“Braden was great. He's kind and respectful and explained everything to me.”
“Always friendly and do a great job !”
“Austin and Dawson were super professional and efficient in the task. Also very knowledgeable and incredibly polite. The communication between us and their manager was very transparent and fast.”
“I didn't know who to contact when it was middle of the night on Halloween and my house was at 74 so I had Jeff card from when he came out to see how and new system but he was ready to help in anyway!! Then he checked up on me later! Thank you for Jeff”
“Jacob H, did a really great job when he came out to look at my AC. it was 74 in my house and I was getting really mad but I am really grateful that he was able to come out to look at it! It was really simple but he went to work with a smile!!”
“Both Dalton and Austin were very respectful to our house. All work was preformed professionally and followed all guidelines as discussed before the work started. I would recommend this service to anyone. Also, the installation of our HVAC was perfectly done as well. I will recommend Hawley Air to anyone. No regrets from our decision.”
“Wanted to get info on unit replacement so I called HA. Read a lot of good reviews about company so I met with Travis Duggins and got my questions answered by very precise answers that I could relate to. Travis and Jacob are super to work with and hope new system install goes well. Hawley Air trucks looked nice in my driveway too. Thanks for your help!”
“Great customer service! Installation went great. They called to let us know they were on their way. Nathan, Skyler, Carlos, Nick and Noah were a great team!! Very professional. A+”
“Great customer service! Installation went great. They called to let us know they were on their way. Nathan, Skyler, Carlos, Nick and Noah were a great team!! Very professional. A+”
“Joe & Mitchell showed up right on time. They were very courteous and put down drop cloths for where they needed to walk through our house. After completing the install, they reviewed the unit’s function with me and set the thermostat to program mode. Great job.”
“Jacob was fantastic and quickly diagnosed my heating issue. I was impressed by his excellent communication, answering all of my questions and making sure I understood everything that was going on. I would highly recommend!”
“Jacob was fantastic and quickly diagnosed my heating issue. I was impressed by his excellent communication, answering all of my questions and making sure I understood everything that was going on. I would highly recommend!”
“First experience with Hawley Air and must say I was impressed. Entire system was checked out and some recommendations for improvement. No pressure for any repairs or contracts. I feel very confident in their work.”
“The crew that came in to clean my air ducks . Were polite, good manners very professional knew what they were doing and answered any questions that I had on cleaning the air ducks. If I ever needed Hawky Air. I would call on their services again thank guys”
“We will always use Hawley. Worked on two new units for our house. Wonderful company. Thank you!”
“Thank you for sending Jacob D. out for our fall maintenance. As usual, he is so friendly, gives honest and expert advice/opinions. Through the years Hawley has provided us with comfort in our home and peace of mind they are a call away when needed (with super fast response). Very happy and satisfied customers!”
“We recently enrolled in the annual service contract offered by Hawley Air Heating & Cooling. We noticed their service vans in our neighborhood & after speaking to our neighbors, who were pleased with their services.
Brayden was our technician. He took his time and explained his process for inspecting and repairing our gas furnace, as well as what the annual service agreement benefits would cover.
We are pleased with his professional service and the coverage and peace of mind this arrangement will give us.
If you are looking for a company to help with repairs or replacement HVAC Systems, give Hawley Air a call and compare their services to other companies.”
“I enjoy having Hawley Air as my HVAC provider. The 2 young men that were here today were kind, considerate and knowledgeable. The owner also worked me in as I did not have heat this morning. Great customer service.”
“I enjoy having Hawley Air as my HVAC provider. The 2 young men that were here today were kind, considerate and knowledgeable. The owner also worked me in as I did not have heat this morning. Great customer service.”
“Both Wesley and Colin worked well together and were awesome and got my heat back on.”
“Excellent service. Brayden (Tech) was very knowledgeable and pleasant to deal with. Nothing but top notch service over last two years we've been doing business with Hawley Air.”
“Brayden was professional, feiendly, and courteous. Explained in detail each process, step by step. Bery pleased with his professionalism!”
“The duct cleaning crew was great! Professional and courteous. Will recommend.”
“Wesley came out on time and was very professional, friendly and courteous. He explained everything that he found with my 14 year old unit as well as offering any options and specials available”
“Brayden did a great job servicing the gas furnace”
“Great overview experience. Installation was smooth and timely. Very responsive company.”
“Brayden did a very thorough inspection and then an install to bring our system up to code.
Thank you Brayden”
“Brayden did a very thorough inspection and then an install to bring our system up to code.
Thank you Brayden”
“Very professional. Joe and. Ian work great installers”
“Very professional. Joe and. Ian work great installers”
“Very professional. Joe and. Ian work great installers”
“Employees are very friendly and very careful not to make a mess. Did a thorough cleaning and testing to make sure we’re prepared for Winter. Took notes and pictures to show any other necessary steps needed.”
“Had a great experiences. Extremely professional staff. Made me feel like a priority and got to my job the next day. 10/10 would recommend”
“Great experience! Joe, Mitchell, Nathan and Travis were all fantastic to work with.”
“Wesley did a wonderful job! He was respectful, knowledgeable, and pleasant to talk to. I would recommend Hawley Air to anyone who needs HVAC maintenance.”
“Three service technicians came to my house to perform my dryer vent cleaning. They were courteous and answered all my questions. They showed me the before and after pictures. The service was completed very timely. The company was great scheduling my appointment and listening to my concerns! Amazing job!!!! Would use again and highly recommend!”
“Dawson, Austin and Fletcher were awesome. Super professional and you could took extra care while doing their maintenance!”
“Wow another great job with Brayden Hawley!! and Hawley Air. He completed are annual maintenance on our heat pumps. He provided us with some helpful parts information on things to help our units run more efficiently. Always impressed with Hawley Air . Thanks”
“We had to replace our upstairs Heat pump and air handler. Also enlarge vents and add 1 vent. The work was done by Mitchell and Joe. We were very pleased with the work. They were very respectful of our home by using protective covering on our wood and carpeted floors ( it was a rainy day). They took the time to answer any questions we had. They cleaned up and left no mess behind. Hawley replaced our downstairs unit a couple years ago. They also do our seasonal maintenance. We are very please with the work they do. We highly recommend Hawley Air.”
“Very professional. Super friendly and do not try to sell you on every bell and whistle. They let you know what they are offering and that is that. Highly recommend this company!”
“Very pleased with the Duct Cleaning team that came to my home today.
The guys were professional and caring about the work that was performed.
My ducts are very clean, and I am pleased. Thank you Hawley, for all the work that has been done at my home.”
“I found out about Hawley Air during a major remodel of my house several years ago. My contractor brought in Hawley Air to set right the poor work done by another vendor. After doing an expert custom job, I asked about Hawley Air's HVAC services and was recommended their Maintenance Plan. I quickly signed up. It wasn't until the first maintenance call I found out it was the owner of Hawley Air that took such good care of me.
Hawley Air has installed a new kitchen exhaust system, moved floor vents, replaced the primary HVAC system (1 of 2), cleaned the ducts, and performed semi annual maintenance on the HVAC systems. Every employee I have encountered, whether in my home or their office, is friendly, courteous, professional, and efficient; just like the owner. I am extremely happy doing business with Hawley Air.
I want to give a shout out to Tyler and Camden who did my maintenance today. Thanks for keeping my systems in great shape and thanks for informing me that reviews could be done on the website, not just social media! And thank you Lura for keeping me informed!”
“I found out about Hawley Air during a major remodel of my house several years ago. My contractor brought in Hawley Air to set right the poor work done by another vendor. After doing an expert custom job, I asked about Hawley Air's HVAC services and was recommended their Maintenance Plan. I quickly signed up. It wasn't until the first maintenance call I found out it was the owner of Hawley Air that took such good care of me.
Hawley Air has installed a new kitchen exhaust system, moved floor vents, replaced the primary HVAC system (1 of 2), cleaned the ducts, and performed semi annual maintenance on the HVAC systems. Every employee I have encountered, whether in my home or their office, is friendly, courteous, professional, and efficient; just like the owner. I am extremely happy doing business with Hawley Air.
I want to give a shout out to Tyler and Camden who did my maintenance today. Thanks for keeping my systems in great shape and thanks for informing me that reviews could be done on the website, not just social media! And thank you Lura for keeping me informed!”
“Our air conditioner went out on a Sunday afternoon, we called and there was somebody at our house Monday morning at 8 o’clock. He was so nice, so efficient, and he made sure we knew exactly what was going on. In less than 2 hours we had air again! This company is awesome and so are the employees! We will definitely be continuing to use them!”
“This was my first experience with Hawley and I was pleasantly surprised as I had pretty much lost my faith in HVAC companies for many reasons. Hawley sent a very nice tech, Tyler, to my home within an hour of me calling them, and within 24 hours they were installing my new system. Techs Joe, Mitchell, and Noah were super nice, professional and courteous and they did an amazing job! They were so respectful to my property and were so accommodating, and I couldn’t be more grateful to them and Hawley. I will be a lifelong client!”
“This was my first experience with Hawley and I was pleasantly surprised as I had pretty much lost my faith in HVAC companies for many reasons. Hawley sent a very nice tech, Tyler, to my home within an hour of me calling them, and within 24 hours they were installing my new system. Techs Joe, Mitchell, and Noah were super nice, professional and courteous and they did an amazing job! They were so respectful to my property and were so accommodating, and I couldn’t be more grateful to them and Hawley. I will be a lifelong client!”
“We had another HVAC company come out for a tune-up and then the next week our unit started making a strange noise. We decided to call Hawley and they were able to come out the same day to assess the situation. It turned out the other company had missed that our motor needed to be replaced. Hawley ordered the new motor and was able to get it for free since it was still under warranty. Once it came in, they installed it quickly and efficiently. We are so thankful to have AC again! They also gave us some window units upon request to help keep the house cool while we waited for the motor to come in. Thanks to our tech Wesley for being kind and explanatory throughout the process and Brayden who assisted in installation.”
“Jacob did an exceptional job. He explained and showed me what needed to be done and why. He was very personable and professional. I immediately trusted him and he was very knowledgeable..He did a great job and I was very pleased plus my dog really liked him as well. Thanks jacob”
“Joe, Mitchell, and Noah with Hawley Air were punctual, professional, knowledgeable and efficient with our new replacement system and duct work! They took time to explain everything to my husband and I and answer all of our questions. Jeff was also very thorough and professional in evaluating our AC needs when he came out to do our estimate. They were all friendly and courteous. Solid team! Would definitely recommend!”
“We called Hawley Air after routine "maintenance" by our former HVAC company left us with a suspiciously non functioning unit.
We're so happy to find a reliable, trustworthy company with knowledgeable techs.
Hawley Air has given us exceptional service and fair pricing. Our only regret is we didn't call them sooner.”
“Hawley Air tects are very knowledgeable and polite. Very pleased to do business with them and will continue to do so.”
“Caring technicians. Maintenance contract is a good value. Have been using Hawley Air for a few years and have been happy with their service.”
“ac stopped draining on a very hot day & pan filled with water, turned off ac & called for service late afternoon. hawley had a fellow out here the next day & unclogged the drainage pipe. there was a slight issue afterwards & tech came back out & fixed. very nice folks to deal with & tech was super nice. thank you!”
“Great service, friendly folks, knowledgeable. Quick but thorough.”
“Nathan and Carlos did an exceptional job in correcting and fixing the problems I had with my new heat pump. They were very professional and knowledgeable. And I appreciate them very much!!”
“They do what they say they will do. Very courteous technicians.”
“Tyler and Brayden performed a maintenance check on my A/C unit today. They explained what they did and what issues they found very clearly. They had to replace my capacitor and did it very quickly! They were both very polite and answered all of my questions. I highly recommend Hawley Air to anyone who is looking for a reputable company to take care of their heating and cooling needs!”
“Hawley air done a great job explaining the installation process and pricing. They installed a new unit and it works great. The people of Hawley air were kind and worked hard to make sure everything was completed in a timely manner. I would highly recommend!”
“Dawson, Chase, and Austin were friendly and did a great job with the dryer vent cleaning!”
“Our upstairs unit started acting up on a Friday afternoon. I called around and couldn’t find anyone who had weekend hours until I called Hawley Air. Who answered my call in a Friday evening and visited early Sunday morning. They are very professional and prompt and I highly recommend them.”
“Excellent dryer vent cleaning by Dawson and Chase”
“Kyle did a great job. Found the problem quickly and made the repairs. He made sure everything was working well before leaving.”
“Chase and Dawson did excellent work with great professionalism; much appreciated!”
“Jacob D was very professional, polite, and friendly. He did an excellent job.”
“Start off by saying Kyle at Hawley Air is the absolute BEST ! The customer service and knowledge Kyle provides is incredible and unheard of these days. He was able to get me cooling again with just some adjustments. I can’t thank Kyle enough or Hawley Air. I will never use anyone else and I recommend them to everybody.”
“Nathan, Noah, Chase, and Carlos did a wonderful job from start to finish. Nathan was very professional and knowledgeable in his explanations to us. The others were helpful as well with questions I had. We'll be relying on Hawley Air for everything ac/heat related from now!”
“Kyle was polite and had a great upbeat attitude, as well as quick and cohesive service. Great experience with any time Hawley Air comes out.”
“Wes came out to check our unit after we were out of power and it didn't boot back on. He was very professional even though it was a simple fix he went out of his way to check the vents in the return to make sure that the system was working well. Thank you again Wes for coming on such short notice”
“Jacob Dodds did awesome. Our unit is fairly new but we wanted to get some maintenance on it so it can stay healthy as long as possible. Jacob wasn’t pushy at all and laid his recommendations out which made sense. Highly recommend.”
“The team that came out was great. They all worked together really well. Everyone knew their part. Each of them was very pleasant, professional, and patient to answer all my questions and provide the best service and assistance possible.”
“Jacob Dodds did an amazing job with our maintenance call. He explained everything he did and helped me understand what needed replacing/ repaired. He was very prompt and very professional! I will ask for him in the fall when we schedule our maintenance again.”
“Kyle has done service calls for me and today a maintenance check. Kyle is very professional, friendly and is extremely knowledgeable and helpful when I’ve had to make decisions. If I’Im given the opportunity, I would always request Kyle for my repair and maintenance calls.”
“I had my ac unit replaced yesterday.. As with all the experiences I had with this company, they never disappoint. You receive communication from the home office updating you that the tech is on the way along with his picture. My team was Joe, Mitch and Skylar. These guys are top notch. So very kind, courteous and professional. They have this great rapport with each other that just makes it a pleasure during this process. They also took the time to pet the dogs which made this process more manageable for them. These guys delivered a 5 star customer service experience.. if you want a WOW customer service experience, this company consistently delivers.”
“I had to replace an ac unit that was 32 years old. Travis was my sales rep. Travis is so knowledgeable, courteous, professional and sincere. His attention to detail when explaining options and costs made my decision making process so much smoother. He is another super star on this team.!”
“I have had different projects going on simultaneously over the last few weeks. The first project was replacing duct work in my attic. My team was Zach and Noah. These guys worked in my attic all day and It was so hot that day. They were kind, professional and so knowledgeable.. They even took the time to pet the dogs as they went by.. This company delivers a WOW customer service experience that is so refreshing. The communication with the homeowner from scheduling to the tech arriving so good….these guys are the best!”
“I have had different projects going on simultaneously over the last few weeks. The first project was replacing duct work in my attic. My team was Zach and Noah. These guys worked in my attic all day and It was so hot that day. They were kind, professional and so knowledgeable.. They even took the time to pet the dogs as they went by.. This company delivers a WOW customer service experience that is so refreshing. The communication with the homeowner from scheduling to the tech arriving so good….these guys are the best!”
“Woke up to 87 degree house ! Called Hawley Air and had someone out within a few hours, same day ! They sent Kyle D to look at. He was very professional and informative. Never made me feel like I was being taken advantage of. Ended up replacing a fan motor he had in stock on his van and house was already cooling down before he left. Would highly recommend them to anyone and hope you get Kyle as your guy ! This was the best experience I’ve had with a service provider at my home.”
“The technicians were very professional and did a great job with servicing my unit. They took the time to explain what I should expect during my visit. They also made recommendations for things that would extend the life of my unit. I am so glad I selected Hawley Air for my service.”
“Jacob was our service tech. He was very considerate and polite, and very knowledgeable about what needed to be done. He had our air up and running in no time! We received prompt service from Hawley. Office staff is also very prompt and considerate. They scheduled us very quickly when our air went out on the hottest day of the year! We really appreciate the promptness, and the friendliness of everyone. We would definitely recommend them if you are in need of any of their services.”
“Jacob was our service tech. He was very considerate and polite, and very knowledgeable about what needed to be done. He had our air up and running in no time! We received prompt service from Hawley. Office staff is also very prompt and considerate. They scheduled us very quickly when our air went out on the hottest day of the year! We really appreciate the promptness, and the friendliness of everyone. We would definitely recommend them if you are in need of any of their services.”
“Jacob was our service tech. He was very considerate and polite, and very knowledgeable about what needed to be done. He had our air up and running in no time! We received prompt service from Hawley. Office staff is also very prompt and considerate. They scheduled us very quickly when our air went out on the hottest day of the year! We really appreciate the promptness, and the friendliness of everyone. We would definitely recommend them if you are in need of any of their services.”
“Jacob was our service tech. He was very considerate and polite, and very knowledgeable about what needed to be done. He had our air up and running in no time! We received prompt service from Hawley. Office staff is also very prompt and considerate. They scheduled us very quickly when our air went out on the hottest day of the year! We really appreciate the promptness, and the friendliness of everyone. We would definitely recommend them if you are in need of any of their services.”
“Jacob was our service tech. He was very considerate and polite, and very knowledgeable about what needed to be done. He had our air up and running in no time! We received prompt service from Hawley. Office staff is also very prompt and considerate. They scheduled us very quickly when our air went out on the hottest day of the year! We really appreciate the promptness, and the friendliness of everyone. We would definitely recommend them if you are in need of any of their services.”
“Outstanding service from Hawley Air! We were impressed with the entire team; from Jeff, our sales advisor, Nathan, the lead technician and installers Carlos and Mitchell. They arrived on time and worked relentlessly on a very hot July day to remove old and install new HVAC system. They were professional, polite, friendly. At the end of the day everything had been explained and Nathan made sure we were completely satisfied. We appreciate the great customer service from Hawley Air. They deserve six stars.”
“Had a flat tire in clemmons at the SECU and Zack and Noah stopped and help me troubleshoot and provide tools and fix the spare. got me and my six-year-old out of the sweltering heat. Kind, friendly, professional attitudes. And I didn't even hire them. Thank you guys.”
“Jacob Dodds was a great technician that came out to service our unit”
“Once again Hawley's team exceeded my expectation. 20 year old heat pump went out Saturday night,called Hawley Monday morning got the price and they installed the unit the next day. The installers and the inside support staff are great. I highly recommend Hawley.”
“This was our first time using Hawley Air Heating and Cooling. Our technician Kyle was very thorough and discovered the problem right away. He fixed it, just in time for the 4th of July.! Way to go, and thank you!”
“chase, fletcher and dawson were very thorough and got everything cleaned up great”
“Jacob D is awesome ! Very polite and awesome communication! He did a great job and would welcome him back anytime.”
“Customer service was excellent. Very knowledgeable staff and polite. They were on time and were very efficient with their time.”
“Kyle Dahbour was amazing to work with and was so kind and honest. I felt very secure and confident that I was in good hands with him!”
“A/C was not working properly and Hawley Air was recommended by coworker. Everything checked, problem explained and resolved before leaving. The technician Kyle was very polite and professional. Will definitely use them again.”
“I recently had Hawley Air Heating and Cooling service my HVAC system and I couldn't be happier with the results. From start to finish, the experience was outstanding. Brayden and Kyle, who handled the service, were exceptionally friendly and took the time to answer all of my questions. Their professionalism was evident in every aspect of their work. They always wore shoe covers, despite my reassurance that it wasn't necessary, which showed their respect for my home. They replaced several components that were causing my air conditioner to malfunction. Thanks to their expertise, my air conditioner is now working perfectly and keeping my home comfortable. The cost of the service was reasonable, especially considering how quickly they were able to come out and address the issue. They provided excellent value for the quality of work performed. Brayden and Kyle were meticulous in their work and left no mess behind. Their attention to detail and commitment to customer satisfaction were impressive. They made sure everything was running smoothly before they left and even provided tips for maintaining my system in the future. In addition to the excellent technical service, the customer service was top-notch. From scheduling the appointment to completing the work, everything was handled efficiently and professionally. I highly recommend Hawley Air Heating and Cooling for anyone in need of HVAC services. They have earned my trust and future business. Five stars all the way!”
“Chase and Noah are great young men they were extremely respectful and answered all of my questions.”
“Crew was efficient, kind, respectful of my house, and kept me up to date throughout the duct cleaning process.”
“Noah, fletcher, Collin did an amazing job! Very professional and did an outstanding job.”
“My air conditioning went out on Sunday. By the end of business on Monday, it was up and running. I greatly appreciate Kyle and Camden explaining the options to fix the issue. They also cleaned the unit for better performance in the future. Thank you!”
“Kyle and Camden came out to repair two mini splits on a very hot day. The problem was diagnosed and fixed asap that morning. Kyle is amazingly smart and efficient. He is a credit to his company. The first problem was complicated but this team tackled it right away. They both are a pleasure to work with. They saved the day for sure!! Thanks to both of them!!”
“From the start until the end, my experience with Hawley air was outstanding! Kyle, my service technician arrived at my home , he Introduced himself & was very professional and polite. He asked me several questions and completed a diagnostics of my unit. He was very thorough and explained the diagnostics findings and what parts were needed in order to fix the unit. He also explained the maintenance plan that Hawley air offered & The benefits of having the plan. At no point in time did I feel pressured to make a decision he was just giving me the options that were available to save some additional cost. Although I declined the maintenance plan at that time, he proceeded to make the repairs on unit, I was very impressed the time Kyle took two explain what each part was responsible for and making in unit run effectively. He was very knowledgeable. I would definitely recommend Holly air to anyone for any future AC or heating services. I would rate this family owned business 5 star For all of my future needs. Thank you.”
“From the start until the end, my experience with Hawley air was outstanding! Kyle, my service technician arrived at my home , he Introduced himself & was very professional and polite. He asked me several questions and completed a diagnostics of my unit. He was very thorough and explained the diagnostics findings and what parts were needed in order to fix the unit. He also explained the maintenance plan that Hawley air offered & The benefits of having the plan. At no point in time did I feel pressured to make a decision he was just giving me the options that were available to save some additional cost. Although I declined the maintenance plan at that time, he proceeded to make the repairs on unit, I was very impressed the time Kyle took two explain what each part was responsible for and making in unit run effectively. He was very knowledgeable. I would definitely recommend Holly air to anyone for any future AC or heating services. I would rate this family owned business 5 star For all of my future needs. Thank you.”
“I highly recommend Hawley Air. Brayden and Nick did the installation and stayed late to make sure the install of my new Trane heat pump was working correctly. Wes came out for repair and also did a great job. We just had our first maintenance on our new Trane and Jacob D. was very efficient and knowledgeable about the system. We appreciate the professional manner in which the Hawley service crew has shown us.”
“Jacob came out for my annual maintenance and covered everything very well! He was respectful of the property both inside and out and explained the entire process. He reviewed the results at the end and provided options for bettering the system if interested. Hawley has installed two full systems for me in the past and I'll continue to be using them in the future for sure!”
“I had Kyle and Brayden come out and start a maintenance agreement on two of my units and I’m highly satisfied with the service I received!”
“Excellent job. Professional, efficient, and detailed crew. Made sure that I knew exactly what they were doing and answered all questions thoroughly. Thumbs up!!!”
“Collin & Chase were excellent, very professional.. Thanks so much!!”
“Jacob Dodd came out today super nice super friendly. And explained everything to me. I haven’t met a bad person in your business down to the ladies answering the phone. It’s really hard to find such kind people in this world today but you guys obviously got the best ones. Keep doing what you’re doing because the Harvey family loves all of you”
“Kyle came to save us from heat at late hour around 9 PM and helped with smooth repair service. Thanks and would really recommend for future.”
“Great team! I would definitely recommend to others.”
“Jacob Dobbs was a very pleasant and friendly young man. Performed the maintenance on unit and explained any issues that may need attention.”
“Hawley’s crew were all hardworking, mannerly and went above and beyond to work immaculately and efficiently. We replaced two large capacity A/C’s and All The ductwork. We couldn’t be happier with the advice and guidance from Jeff Strickland. A Quality Company with excellent Service! Recommend them for their professionalism and seamless results from beginning to The end! Five Star Plus ⭐️ ⭐️⭐️⭐️⭐️”
“Very fast and thorough service . Very informative”
“I had an issue with my AC going out on Memorial Day. I called the next day and had someone at my house by 10am that morning. The two technicians that came out were Kyle and Brayden. They were very helpful and knowledgeable in diagnosing and fixing the issue with my AC unit. Within 2 hours they had the problem diagnosed and fixed. I can't thank them enough for their help in my and my families time of need. I'll be sure to recommend them to any friend or family that have any HVAC issues. And I'll be using them in the future if I have an more issues with mine. Thanks again!!!”
“We used Trane heating and air in the past and found it to be an excellent product.. With poorly functioning builder grade appliances in our current home we chose Hawley Air and glad we did.
Our technician and crew that installed our gas furnace and air conditioner were professional and knowledgeable. They were available to answer any questions or concerns and did an outstanding job. They cleaned up nicely when finished. Our vents were cleaned days later and Chase and Dawson were awesome. Olivia, who schedules the work, keeps you informed and up to date. She is pleasant to talk to and available if you have any questions.
We highly recommend Hawley Air!”
“We used Trane heating and air in the past and found it to be an excellent product.. With poorly functioning builder grade appliances in our current home we chose Hawley Air and glad we did.
Our technician and crew that installed our gas furnace and air conditioner were professional and knowledgeable. They were available to answer any questions or concerns and did an outstanding job. They cleaned up nicely when finished. Our vents were cleaned days later and Chase and Dawson were awesome. Olivia, who schedules the work, keeps you informed and up to date. She is pleasant to talk to and available if you have any questions.
We highly recommend Hawley Air!”
“Came to my home on the same day that I called. Repair person was knowledgeable, efficient, thorough and pleasant. Happy to recommend Hawley!”
“Reliable and honest company. Installers and service technicians are always courteous and professional. Nice and Scott did an outstanding job on our install. Proud to have a relationship with Hawley Air.”
“Wesley was professional, efficient and provided excellent customer service. Thank you!!”
“Collin and Austin cleaned our ducts today!! Very professional and cleaned up after themselves nicely!!!! Good job today guys!!!”
“Jacob was polite, professional, knowledgeable, and efficient. He answered all my questions proficiently. Hawley Air is the best!”
“Excellent work! Fantastic job! Hawley Air exceeded our expectations from the beginning : our knowledgable, competitive free quote by Jeff, courteous customer service from the office administrative staff, professionalism of our supervisor Miguel, and hard working, experienced installers Nick, Cam, and Skylar. First Class & Five Stars!”
“We always have a fantastic experience with you guys. Quick, easy, and always profession. Thank you so much”
“Dawson and Austin were great! They explained the process in great detail and were very respectful! Best company we have ever used!”
“Kyle was very friendly and professional. And even though it was pouring rain the entire time he was here , he still did an outstanding job!! He even gave my grandson a cute coloring book and bag. So far everyone I’ve spoke with or met has been exceptional, but Kyle was absolutely fantastic.”
“Kyle was very friendly and professional. And even though it was pouring rain the entire time he was here , he still did an outstanding job!! He even gave my grandson a cute coloring book and bag. So far everyone I’ve spoke with or met has been exceptional, but Kyle was absolutely fantastic.”
“Cam, Nathan and Nick came out today to take a look at my Unit due to coils freezing. They were fantastic. Not only did they come the same day, they fixed multiple issues causing the problem.
But what I really appreciate, is that they went above and beyond answering all my Questions so that I now understand what to look for and What caused my issue. And when I asked questions that was beyond their knowledge, they didn't give me less than expert advice or direct me to contact the office. They called themselves to get the answers to my questions, and explained further when needed. They were very Friendly, Kind and Professional. I couldn't ask for more and am greatly appreciative for their help. I will definitely request them if I need help in the future.
Thanks Guys! If I Could give 10 🌟 Stars I would!”
“The team came out and were respectful friendly and courteous. I definitely recommend”
“Hawley Air is about quality for sure! Their staff is very kind and considerate of the comfort needs of their clients. They installed my unit and there was manufacturing issues. Hawley was willing and ready to do whatever was needed to ensure the problem was solved. Even if they had to stay out late to get the job done! I have so many great things to say about this business including the number one thing which is they care about the customer. Thank you to all the installers and duct cleaning crew for establishing great service.”
“My ac unit wasn't running and kyle dahbour came out. He went above and beyond. He was very nice and did great work”
“Fast, friendly and professional service! Dawson and Chase explained what they were doing and keep me informed throughout the entire process.
Great job!”
“Hawley got out to me same day ( critical in this summer heat). They started diagnostics, identified the issue right off the bat, and replaced the motor and installed a fresh capacitor in just under an hour. Unit started right up on full blast. They told me what was going on, outlined multiple options to resolve the issue and let me choose the one that was right for me with zero pressure either way. And even though I was their last call of the day, they stayed late to get it done. Super professional, very personable and easy to work with – the great reviews are justified.
Will be saving their number for when I need work done on my rental units.
Thanks gentlemen.”
“Dawson and Chase were very professional and pleasant! They were very thorough with their work and cleaned up after themselves. I appreciate the service. These two young men are an asset to your team. Thank you.”
“Kyle D. was a great help. Showed up on time and helped me figure out what needed to be done to get my A/C up and running again. He was very knowledgeable and explained every step of the way letting me know what he was checking for and what it should be running at. A/C is running again and feels great. Thank you Kyle”
“Cole came out and checked out air conditioner unit. He was very professional and knowledgeable. I think he saved me money by being honest. He could have told me to repair unit and then waited to that didn't work and had replace unit. Very honest man I do recommend”
“What a great experience. Colin, Austin, and Dawson could not have been more professional and courteous. We just move into a 200 year old house and it didn’t look like the ducts were cleaned in a very long time. So glad we found you guys.
Thank you so much,
The Millers”
“Jacob and other technicians have consistently provided exceptional service for the many years we have been a Hawley Air customer. The promise a lot and always deliver more!”
“You guys were timely. Very professional You did a great job on Insulation .”
“JACOB AND JACOB ARE VERY KNOWLEDGABLE, EFFICIENT AND COURTEOUS.”
“Very god presentation,good work, thanks to Jabcob 1 2”
“Jacob D and Jacob G were very professional , answered all questions and were very informative.”
“Have been a customer of Hawley Air since they first started. They have completed several jobs and complete installs at various properties over the years
Always happy with their honesty pricing and quality of work.
Today on our regular maintenance visit, Wesley was our technician who came out and made sure everything was running well and efficiently.
He did a great job and was thorough in the work he performed. Thank you Wesley and big thanks to Hawley Air for always being there for us!”
“We have had such an amazing experience with your company! From the initial consultation, to the friendly communication and updates from Kendall, to the install, to the maintenance Wesley just did!! We will absolutely recommend Hawley Air Heating and Cooling to anyone in your service area!!”
“Noah and Collin did an excellent job. They were professional and friendly. I felt comfortable having these guys in my home. I also appreciate Zack V for installing the new thermostat and setting it up for me. I highly recommend this company.”
“Noah and Collin did an excellent job. They were professional and friendly. I felt comfortable having these guys in my home. I also appreciate Zack V for installing the new thermostat and setting it up for me. I highly recommend this company.”
“Cole was outstanding and extremely thorough in cleaning our dryer vent on 4/24/2024. Upon finishing the job, Cole went above and beyond to ensure the laundry area of the house was thoroughly cleaned and the dryer was venting properly. Due to Cole's professional demeanor, I would highly recommend Hawley Air to anyone seeking their services.”
“Kyle and Jacob were absolutely amazing! Wonderful customer service! They were very informative and I was truly surprised by how fast someone came to service my home. No one looks forward to HVAC issues but I do look forward to working with Hawley Air for all of my HVAC needs.”
“Jacob did a great job and went over everything he did and checked and working wonderful with new unit put in last summer”
“Kyle was very detailed and thorough. We appreciate his attention to detail. He was very professional throughout the visit and extremely helpful.”
“Nathan Travis and Zack and the rest of team were amazing! We had a challenging job and they walked us through every step and were honest and trustworthy. Easy to communicate with and get in touch with! They arrived on time and got the job done fast but paid attention to detail! Very professional company!!”
“Jacob was amazing! Arrived a few hours after I called to check everything out. He was able to fix the problem the same day and very quickly! Huge relief! Great service and super polite!”
“Wesley was amazing and so kind. I didn’t feel like he was pushing anything. I would def recommend him.”
“Highly recommend Hawley. Great communication and excellent customer service.”
“Highly satisfied with the crew and the job!”
“Jacob and Jacob performed a routine maintenance on my system. They explained what would be done in detail. There was one recommendation to the system but there were not any high pressure sales to have it completed.
Jacob even called the company that manufactured the system to find out the warranty information for the system.”
“Jacob was excellent. Very knowledgeable, and explained things in terms that I could understand and helped me feel comfortable with my understanding of the function, capacity and efficiency of our systems. He went above and beyond what we’ve ever had done by other service companies. Hawley has continued to impress us with the high level of care and professionalism at each maintenance visit.”
“Chase, Collin and Austin did a wonderful job cleaning my duct work. Professional gentlemen who showed me step by step what they were going to do! Highly recommend these guys!”
“My experience with Hawley has been nothing but wonderful. They were very thorough and clean. I appreciated the great attitudes that came with the team. I would like to give a shout out to Joe and Cam for being so personable and professional with the installation of the new unit. Also Dawson and Noah did a wonderful tidy job of cleaning out the duct work. They were all patient upon answering all my questions. I feel they went above and beyond with their customer service. Hawley is fortunate to have such awesome employees. Thank you! Keep up the good work.”
“Great experience. Jacob was very knowledgeable and answered all my questions!”
“As always it was easy to schedule the maintenance and there was good communication through the process. The service provider showed up on time and was knowledgeable. He was very professional and left everything the way it was before his arrival and cleaned up everything afterwards.”
“Crew was prompt, professional, knowledgeable and respectful. Completed the job and cleaned up behind themselves. Highly satisfied!”
“Great service! Tyler took the time and explained all aspects of performed maintenance activities. Very professional and courteous – highly recommend Hawley Heating and Air to anyone.”
“The guys were very professional and tidy.”
“Wesley did a great job on our quarterly inspection!”
“Wesley came out today for a post installation check. Polite and thorough as always. Hawley has been great since day one and I constantly recommend them🙂”
“Friendly and thorough. Would recommend.”
“Great staff very knowledgeable and efficient”
“Chase and Collin did an excellent job and were very professional in explaining all of the steps they were going through while completing the duct cleaning.”
“Kyle did a great job on our A/C maintenance today, going above and beyond to make sure our system was running optimally, even making a few changes to ensure our system performs well for many years to come!
Communication was great, he takes time to explain what he is doing and why. Kyle is a definite asset to the team and hope to see him again in the fall!”
“Nathan & Cal were polite, professional and efficient.”
“Tyler and Jacob are the best! Yesterday they serviced 5 of my rental properties getting me ahead of problems related to deferred or overdue maintenance. O e unit 37 years old with R-22 refrigerant was retired and today Cam and Nathan are replacing it. I’m glad to be ahead of supply chain and schedule issues that happen the first week where two days break the 80*F marker.”
“Tyler and Jacob are the best! Yesterday they serviced 5 of my rental properties getting me ahead of problems related to deferred or overdue maintenance. O e unit 37 years old with R-22 refrigerant was retired and today Cam and Nathan are replacing it. I’m glad to be ahead of supply chain and schedule issues that happen the first week where two days break the 80*F marker.”
“Jacob was very helpful. He came out to check the system. He was very thorough and continually explained what was going on throughout the process. He was very friendly. He did a great job. I appreciate his work on getting our house cooled off. He was working for 3 hours.”
“Wesley was very friendly and professional. He went over his findings and explained them very thoroughly.”
“Jacob cleaned my dryer vent this morning. It had not been serviced since we moved into our new home nearly 5 years ago. He cleaned the vent from inside our home with a super vacuum and used a flexible wand connected to a powerful drill motor. Then he went outside to the vent and cleaned from outside-in using the same flexible rotating dust wand. He cleaned the flexible dryer hose and connected it securely to the wall manifold and the dryer. I saw all the fuzz and debris that was removed. Amazing! Our laundry room is cleaner now than when he arrived! I could not be more pleased.
I checked several companies and decided on Brawley Air based on the process they used and the knowledge and friendliness of Ginger in their office. Highly recommend Brawley Air and Jacob for this service!! Well done!”
“Wesley came for maintenance service on our heat pump,/ a/c. He was very thorough, and ever so pleasant, just like everyone at Hawley. Wesley spoke to me about putting in a "hard start" capacitor in in order to protect, and lengthen the life of the compressor. He was very thorough in his explanation. I agreed that it was a good investment. Wesley is a great representative for Hawley Air. It was an absolute pleasure to have met him. I hope to see him again for the next scheduled maintenance. 🙂”
“We had a technician come out for a tune up / inspection of our HVAC on April 1, he was very professional and was able to identify a problem that we had and correct it. Unfortunately, our thermostat stopped working and I didn't realize it until late in the evening. We called the after hours line and explained the situation and another technician came out very quickly that same night and was able to correct it. I can't remember either of their names, but they both were great and the customer service from the company was great also”
“I emailed request for service late in the day on Good Friday. Lura responded within minutes and confirmed service for the day and time I requested. Friendly and polite technician Cole arrived as promised and quickly identified the problem.”
“Chase and Collin was so helpful and easy to work with. They are very polite. They both went out of their way to make sure everything was done correctly and put back the way I had it. I would definitely recommend them to any of your customers and they are always welcome back here. Thanks guys.”
“These guys are the real deal. Kyle took pics of everything that needed maintenance, and explained to us, in detail, what our options were. I’ll also add that we’ve never had a technician be more respectful around us or our home. 10/10”
“Skylear and Zach did a great job on our new hvac installation today. Super courteous, super clean, and very thorough. After the installation, they walked me through all that they had done and answered all the questions I had.”
“Chase and Collin from Hawley Air did a great job cleaning the air ducts at our house. They were super respectful of us and the property and left things in order when they finished. Wouldn’t hesitate to have them back.”
“Noah and Austin are top notch. Professional and friendly and hard working. I would recommend Hawley any day of the week.”
“Jacob Gray and Jacob Dodds did a great job replacing the whole dryer vent and replaced the outside cap, highly satisfied with their work.”
“Kyle with Hawley was very professional and knowledgeable. Good experience. Thanks”
“Fantastic! Noah and Austin were on time, total professionals cleaned up.Would highly recommend them!”
“Austin & Noah came in for our duct cleaning and were wonderful. Fast efficient and very and thorough cleaning up after the job!”
“Very friendly, thoughtful of our home. Did an outstanding job showing us pictures before & after. Cleaned up when finished. We were very impressed. Thanks so much!”
“Noah, Austin, and Chase performed duct cleaning for us. They were very professional and got the job done well.”
“Dawson and Colin were awesome and very professional”
“Wesley and Jacob are an awesome crew. They take the time to explain everything in terms that are easy to understand and do a good job of going over what is needed and what isn’t.
On top of all that, they just seem like good and trustworthy guys!”
“Chase and Noah were great! Very friendly and knowledgeable. In and out, smooth process. Definitely recommend”
“Coke was awesome! Professional, pleasant, efficient! Thank you! Very knowledgeable!”
“We had a whole new unit placed yesterday, and today two guys came out to do the duct cleaning. I was really impressed with them. Very friendly and explained every step, worked quickly and quietly and left the house cleaner than they found it. The dog liked them too!”
“We use Hawley for ALL our heating, air? duct work, gas logs etc and they have always done fantastic work.”
“Really friendly and great information on things to look at for future maintenance. Great customer service.”
“Noah, Austin, and Chase were professional, polite, friendly, and courteous. They engaged with me so I understood what they were doing through out the process. Great job guys!”
“Jacob H from Hawley air came out to do a follow up system check on a new Trane heat pump -Feb 2024. Arrived on time, very pleasant and well versed in his trade . Would highly recommend and would request Jacob H on any future service calls.
Richard N”
“Noah, Dawson, Austin did a great job cleaning out our air ducts and kept me informed throughout the process . Thank you for the professionalism and hard work.”
“Noah, Austin, and Chase did a great job with our duct cleaning today. All three were extremely courteous towards us and respectful of us and our house. We are very happy with the work done and the customer service received from Hawley Air!”
“I was impressed by the first words out of these young men’s mouths!! Each one of these guys was so professional and very respectful—and that’s hard to find these days!! They did a great job!! I highly recommend the team of Noah, Collins and Dawson!!”
“The gentlemen that did my service today went above and beyond to make sure I understood what they did and assured me that I had nothing to worry about.”
“The tech was very professional, polite and kind during the entire process.”
“Hawley Air is a great company. I was very pleased with Travis and his presentation. Zach, Brayden, Carlos and Joe were excellent. I would definitely recommend this company to anyone.”
“Thank you to Tyler for his attention to detail while doing our maintenance check on our HVAC system.
Thank you to Noah, Colin and Dawson for a job well handling our duct cleaning today.
Hawley Air is a great company to work with and we appreciate the professionalism of their teams!”
“Wes was knowledgeable and did a fantastic job installing our new Aerus air scrubbers!”
“We had a problem with our heat pump in 2018. We had a company come out and we were told the unit needed to be replaced. So with that amount of money I wanted a second opinion. I friend told us to call a guy he had used and was very pleased with by the name of Hawley Heating. So we did, and all we needed at that time was freon. We have always rememberd this company and their honesty! So now, when we needed a new unit we knew who to call! Everyone at this company is very informative. Nick and Cameron came out and were very polite and got the job done. We are very pleased with the process and customer service at Hawley Air and highly recommend them!”
“Hawley Air was very professional from start to finish when replacing my heat pump and air handler system. They were responsive to any questions I might have and I am pleased with their excellent work and customer service. I would recommend them to anyone needing service or replacement.”
“Thank you Hawley Air for restoring our heating and air duct work! Great job by Noah ,Colin and Dawson . They were professional, courteous and prompt . Spotless clean up after the work was completed!”
“My installer, Zach, was professional and friendly. I did not have any actual contact with the other installer, Cam. I would have left a 5star review but took off a Star for all the screws and 2 inch staple debris left in my driveway after they departed. These could have easily punctured my tires or harmed my dog. It would have only taken a moment to sweep these harmful items up.”
“Jeffery is one of the best sales person I have ever worked with. He works hard to provide you with the system You need and not just what they want to sale. Follows up after the sale and goes the extra mile to assure your needs are met even with service after the sale. Owning 4 houses I can truly say Hawley Air is the best out there and sets the bar high for all others to try to meet. Give him a call You won't be disappointed!”
“My first experience with Hawley Air, and I am very pleased with the 5 star service from salesman Jeff and all 3 installers, Zach S, Zach V. and Joe B.
I leaned on their knowledge and expertise to get my duel fuel system installed yesterday promptly and the follow up from them today.
Thanks for the job well done! I appreciate the top notch service!”
“As always everything went great. Jacob Gray was friendly and efficient. And fast at what he did. It’s great knowing that I’ve got a dependable company to keep me warm in the winter and cool in the summer.
Thanks so much.”
“Tyler was our technician, and we couldn’t have asked for a more knowledgeable, polite and professional service tech. The work was done quickly and efficiently. I would definitely recommend Hawley Air.”
“The crew who came out was very thorough and professional. They worked diligently and were kind and respectful.”
“We awoke this morning to a very cold house. We gave a call to Hawley heating and air. They sent their tech by the name of JACOB out to our home. Well, we can't say enough about how happy we were with his expertise. He was very thorough in checking out the equipment and fixing the issue. His customer service skills were outstanďing as well. Thank you JACOB for the great work.”
“Great job getting my air ducts cleaned. Thank you for Noah and team for their professionalism. Would gladly recommend them to others.”
“Noah and Dawson were terrific. They were very thorough.
And everything was left really clean
I would recommend them both!!
Excellent job”
“Noah, Collin, and Dawson were great! They cleaned up after the duct cleaning and were very professional.”
“Excellent work. Noah , Collin And Dawson were excellent workers. Very helpful. Very professional. Would highly recommend these guys for duct cleaning.”
“Noah and Dawson were super awesome and attentive! Extremely friendly and helpful!”
“I had an issue with my duct system. After calling HawleyAir, they sent Cole out same day. Great service! Cole listened to my concerns and went over my whole system. He had very helpful suggestions to remedy the situation. Cole is an excellent technician with admirable problem solving skills. HawleyAir is an excellent company. A very good customer experience. Thank you so much.”
“Tyler came out to my house in a timely matter to make sure that my gas furnace was working right. Thank you Tyler for being friendly and willing to help me.”
“I have been extremely happy with everything Hawley. Everyone I've had contact with has been pleasant, professional and respectful of my home and time. Each encounter from Sales, Installation and maintenance has been met with answering any/all my questions with satisfaction. Zach just finished my 6mo maintenance and provided great customer service, thank you.”
“They evaluated to see what job had been done back in July and made sure our heat pump was maintained for our comfortability.”
“Nathan and Colon did an exceptional job! Very professional and courteous!”
“Noah & Cam did a great job! Very professional”
“Noah and Skyler did a great job cleaning our air ducts and blower. They were very polite, professional and thorough…highly recommended!”
“Noah and Jacob took their time and very thoroughly cleaned all the ducts and the dryer vent in my house. They were careful to clean up after themselves. A real pleasure to have used Hawley Air.”
“The young men Noah and Collin very polite cordial and did a fabulous job also cleaned up afterward. Very impressive!”
“Installation was great, maintenance was quick and easy. Hawley has given me the best HVAC experience I’ve had.”
“Hawley Air sent out a team of guys (Noah, Skyaler, and Jacob) to clean our air ducts and install an air scrubber. The guys were good workers, were respectful of our house, and very courteous. Great group of guys.
Also, they had a conflict with their schedules and made arrangements to come out earlier than my original appointment. I will call Hawley again for my HVAC needs. You should too.”
“Cole came and did a regular maintenance. Call to keep our system running efficiently. Really appreciate Hawley Air. They have been keeping our systems at the house working well for over a year now.”
“Collin and Cameron did an awesome job cleaning our supply and return ducts. They do good work and are very professional. Thanks fellas!”
“We had a heat pump emergency. Jacob and Wes arrived at our house around 5pm and they stayed past 8:30pm to ensure we had our heat back for a cold winter night. They were extremely friendly and worked tirelessly to work through all the possible solutions to get the unit working. I will recommend Hawley to anyone in need of a heating and air service. This was an EXCELLENT customer experience. From the service on site to the communication and follow up leading up to the appointment, everything was top notch. You worked around our schedule and made us feel important.”
“Jacob came today from Hawley Heat and Air to perform semi annual maintenance on both systems. He was very thorough. He explained everything completely and even took photos. We are very happy with the service we get from Hawley.”
“Brayden, Jacob and Nick installed us a new unit and they were so professional, friendly and great to work with! I will definitely be recommending Hawley air to friends and family! Thank you so much!”
“I broke the pvc condensate line on our air handler. I called Hawley and the next day they came and repaired the line. Excellent service! They are professional and very responsive. I highly recommend Hawley!”
“Great service! Excellent technician! I’ll be using them every year”
“Your team was great. They did exactly what they said they would do. They were on time, very efficient. Very respectful of my home. They were friendly and professional. Branden and Nick worked very hard on day 2. They were able to get the job done. Thank you very much.”
“Great job, well pleased with their professionalism and knowledge of what needed to be done! Thanks!”
“Zach and Brayden were outstanding today! Very professional and punctual. Wonderful service. Thank you!”
“Extremely happy with the install of my new HVAC unit with Hawley Air. Zach and Brayden were very professional and did a great job cleaning up the work area when they were done. I would highly recommend Hawley Air for any of your HVAC needs.”
“When our upstairs air handling unit failed there was only one thing to do, call Hawley Air. The entire team was friendly and helpful throughout the day. Thankfully a technician, Tyler Berrier was able to swing by and diagnose our issue. Tyler had all the parts in the van and was able to get us up and running in no time!”
“Tyler has serviced our systems under our maintenance contract multiple times. Very professional; polite; communicates clearly to understand visit expectations; prompt on service appointment time. Office personnel very friendly when calling in for the appointment. Appointment confirmed via text the day before service as promised. Five Stars all around for Hawley Air!”
“Hawley Heating and Air is the best! After years of struggling to find the right HVAC service provider, we have finally found one! When our gas furnace broke, they were able to replace it the very next day. All members of the staff, from schedulers to sales people to the service and installation crews have been pleasant, professional, and efficient. I couldn’t be happier with their products and service! Thanks so much Brayden, Cam, Nick, Jacob D., and Nate!”
“Jacob and Wes were very professional and thorough. A pleasure to work with. Would highly recommend to other prospective customers.b”
“We have a maintenance agreement and the guys who came out are very professional and knowledgeable. Highly recommend this company to anyone who needs service”
“It has been a great experience working with Hawley Air. Cleaning our air ducts was something we didn’t even know was necessary. The team was very professional, timely, and have our house smelling like new again. We would highly recommend working with this company.”
“We had a new unit installed Zack and Joe did the installation very professional and nice guys. Then Noah and Collin came out and done our duct cleaning. Also very nice and professional guys. They also did an awesome job Would recommend them to anyone”
“Noah and Skyler were amazing young men that did a wonderful job cleaning the ducts and cleaning up after themselves. You have two young men more than welcome to return for any needed equipment work at any time.”
“The technicians were clean and courteous and took the time to do a thorough job cleaning our vents. Before and after photos proved it. Thanks!”
“Recently purchased my home. Had a problem with Heat Pump. Hawley was recommended by a family member. Kyle provided excellent, professional service. He was able to diagnose and fix issue that day. He also provided pictures of the system. We discussed all options available. Decided to use Hawley for my duct cleaning as well. Noah, Collin, Cole and Jacob stayed on task, thoroughly cleaned ducts and system (providing before and after photos), checked everything before leaving. I have found my HVAC provided for my home! Thank you.”
“Quick response. Polite and courteous. Was able to repair the unit quickly”
“Noah and Colin were exceptional. Don’t think you could go wrong with this company in any of there services.”
“Thank you for a great job. Thanks for the goods guys who came out Kyle , Jeffery, Zach, Gary. Received excellent service.”
“Overall great service Noah an Collin are a great team.”
“Very satisfied! 2 professional young men. Good job guys.”
“Nathan and Jacob did a beautiful job replacing our heating and air system in the basement of our old home. Due to the age of our home, there were challenges, yet these 2 young men weren't even slowed down. They got the job done the same day and did such a gorgeous installation.
After having 7 different young men from Hawley work on our house, and having the entire double system replaced, I simply couldn’t recommend Hawley more highly. The company and all the service men are honest, hard working, professional, polite, and proud of their work and their company.”
“Joe, Skyler, and Cameron replaced the air conditioning unit in our upstairs attic space. They did the job in one day. They did an amazing job in very cramped quarters. They did the job very cleanly and professionally. They were very respectful and courteous when they interacted with us. They cleaned up after themselves, which is such a nice change from the typical servicemen. They exceeded the expectations of my wife, Judith Scherer, and me. We are so happy we went with Hawley Air.”
“My air conditioner stopped working, and I Kyle was out within a couple hours of my call. He was extremely professional and explained things in a way I could understand. He provided a variety of options, with specific pricing. Everything was fixed quickly, and I could not be more happy with the outcome. I plan to use them for routine service in the future and fully recommend them.”
“Noah and Colin did an amazing job cleaning out the duct work in our 76 year old home. This company really knows their stuff. Noah and Colin had no trouble locating all the vents and reaching all the duct work. They took pictures so we could see the results for ourselves. They were professional, diligent, and thorough. They seemed motivated by a desire to help us have a better, healthier environment inside our home.”
“Extremely pleased. The crew was prompt, efficient and conscientious. We would highly recommend.”
“Amazing service! We had an immediate issue with our AC, and they came out within hours of calling on a hot day! They gave us a clear course of action and quickly located the problem and fixed it, including transparent pricing! The employees were super nice and informative. We will definitely continue using their services.”
“Carmine and everyone who came to clean the vents today were wonderful.”
“Carmine, Collin and Noah did an excellent job. Thank you for your service.”
“Called on a Saturday night. Received call on Sunday morning. Kyle came within an hour and fixed the issue. Kyle was very nice and professional. We always recommend y’all to anyone that needs your service.”
“Service was very fast and the technician was very friendly and did great work!”
“Another great experience!! Colin and Noah came out and did a great job cleaning the air ducts! They were friendly and professional through the process! Before and after pics were wild!! Thanks for all the hard work!!”
“Professional team that was very careful during the install. Really happy with our new system.”
“Excellent, Far superior quality! From start to completion the process explained in total clarity. Thanks to Travis, Nick, Brayden, Malcolm, and Skylar, for your worry free Installation. My Mother is so grateful. This company is the real deal. Simply the best. May God bless you.Thank you.”
“Noah, Collin, Zach, Skylar, Travis, Wes, Joe, and Miguel all did a fantastic job getting a full swap done on my system. Great recommendations, fair price for what you get and very flexible. I couldn’t be happier and the house holds a temperature like it’s supposed to. Polite, and willing to explain all the things i was unsure about. Thanks guys!”
“That did a great job, very professional, and cleaned up their mess.”
“Noah and Carmine worked all day cleaning the air ducts in my house. The before and after pictures spoke for themselves. Absolutely worth it and would highly recommend them.”
“Colin, carmine and noah did a great job cleaning attic ducts, supply, and return and showing pictures of the work being done and helped reconnect crawl space door.”
“David and Kyle were very professional and explained the process and service completely. I am completely impressed and satisfied.”
“Grade A-1 service technician was very patient answering any questions or concerns that we had. Explained everything he did and why, he went above (attic) and beyond with his services like I explained in Facebook. Most technicians and contractors don’t like to go into attics but he was great! The service that he gave wasn’t very expensive considering all he did. I would definitely recommend Harley’s five star service.”
“Zach and Wesley were very nice and communicative. They answered all of my questions and didn’t make me feel stupid. We chatted as they were working. I didn’t feel pressured into extra services or like they were trying to up sell. I will be using Hawley again.”
“On time, very professional, quoted us three different options, and they were not pushy at all”
“They are great workers and very professional.”
“Very very professional and they let me know everything they were doing. Great workers”
“Excellent service by Hawley employees, Carmine, Collin, Noah & Zac. Couldn’t be more pleased with their RESULTS or more impressed by their professionalism! Thank you.”
“My A/C stopped blowing cold air. I called Hawley in the morning and they had Tyler come by that afternoon. He was thorough and explained the situation to me. He had the necessary part in his truck.”
“Wesley and Jacob did a great job explaining things they was doing and options for later. Will keep them as my hvac provider. Very friendly and knowledgeable”
“I have had maintenance done on my old unit for a few years now and Tyler always does a wonderful job. Recently had to have the whole system replaced and everyone from the salesman to Shaun and Skyler who installed the new system to Noah and Carmine that came back and did the vent duct cleaning and sanitizing have been nothing but great to work with. I HIGHLY recommend Hawley for all your heating and cooling needs! Thanks for the great service guys!”
“Always thorough and provides exceptional service. Thank you!”
“Zack was great. Friendly, informative and easy to work with. We love working with the Hawley Air Group.”
“My AC unit was acting funny so we gave them a call. Zach and Tyler came to save the day. They were very nice and explained what the issue was. They even gave a coloring book to my daughter!”
“Wonderful, respectful, and polite young men who were well knowledged in the business. Enjoyed their time at our home. Thanks”
“Had a new heating and cooling system installed along with duct cleaning. Excellent company to do business with. Both teams of employees were very professional and friendly. Everyone made sure any questions or concerns were answered. The teams were very conscious about keeping your residence clean and made sure all debris was cleaned up. Definite a 5 star company to do business with”
“Excellent company to do business with. On time very informative on keeping you informed on how things are going. Had new heating and cooling system installed along with duct cleaning. Both teams of employees were above excellent. Very professional but also friendly. Very conscience in keeping your house clean and cleaning up any debris. Employees made sure you understood everything and addressed and explained all questions and any concerns. A definite 5 star company to do business with.”
“Zach did our yearly tuneup, arrived on time and was very professional. We have some repairs that need to be done on our old system and he was upfront about costs and realistic about what our expectations for the system should be.”
“Always a great experience with Hawley! Knowledgeable staff who take the time to explain their work!”
“Hawley Heating and air has performed numerous jobs at our home from installing new gas heating and air system, a split system in our garage, new ductwork in our attic and seasonal maintenance, they have always been prompt, courteous and have fair pricing. We highly recommend this company for any of your needs.”
“Zac was great, knowledgeable and worked efficiently. Very professional!”
“Have always had great experiences with Hawley Air! Always able to get to us quickly and help resolve any issue that pops up! Technicians are always super friendly and explain every step of the process. Definitely recommend and will continue to use in the future.”
“The team showed up on time, fully explained what they were going to do (we had our air ducts cleaned) and showed us the before and after photos of what was cleaned when they were done. The time estimate they gave me for the job was spot on. Both workers (Tyler and Noah) were polite and personable. I would highly recommend Hawley Air.”
“Zach called before arrival and was on time. Serviced both units cleaned and fixed noisy unit. Very friendly knowledgeable and will definitely request him personally to come back out!!!!
Thanks Zach!!!!”
“Great service! Zack took his time and explained everything. Up front on the costs and gave recommendations on what to do next.”
“Five stars for team Shawn/Nick! Very professional, prompt and explained everything well. Would recommend!”
“Wesley and Jake were very professional, thorough, and friendly. They did an excellent job of making sure our system was working properly and gave great advice on keeping it working at its best.”
“Wesley and Jacob came out today to do some work on my AC unit. As always, Hawley has polite, courteous and knowledgeable employees. They explained everything in detail, provided pictures of the problem, and had my air working again in a timely manner.”
“Our upstairs AC unit quit working. Ginger was very efficient in getting me on the schedule and kept me informed on when someone would be out. Jacob and Wesley were very informative and professional in getting our unit back up and running!”
“Very friendly, professional and knowledgeable. Will absolutely be using Hawley Air again!”
“I’ve had an interesting relationship with Hawley Air since I first started business with them less than a year ago.
During a major remodel of a recently acquired 27 year old home, I forced my contractor to fire his HVAC sub-contractor due to incompetence. A “tech” from Hawley Air arrived to deal with the failures of the first company. After working with me personally for several hours, I found out that “tech” was Bart, the owner of Hawley Air. His expertise and concern for quality led me to ask about a maintenance agreement for my two HVAC systems in my home.
When Jacob did my first winter maintenance this past December, I asked him about the condition of my ductwork due to the remodel. He took excellent videos to show me the resulting dust and debris of 27 years, plus the remodel. He also took photos of serious issues due to the age of the two systems. Several weeks later a crew came out, cleaned and repaired the ductwork, and did the other repairs. I wish I could remember the names of the crew members, but I didn’t realize at the moment why it would be important.
Jacob just did my summer maintenance, and found that there was a serious refrigerant leak in one of my systems. I knew it was a bad idea to spend 25% of the cost of a new system to repair a 17 year old severely rusted system, knowing that the rest of the system could still fail this summer. Jacob arranged for Jeffrey to come out for a quote the following day.
Jeffrey talked with me, listened to me, and quickly came up with a no nonsense quote that addressed my needs and desire. There was no hard sell. There was just professionalism. I told him I needed a day or two to think it over. Needing to do my due diligence, I quickly arranged for another quote, while doing my research on the quote given. I could have gone elsewhere for 0% financing, but it was well worth paying cash for the amount of money I saved going with Hawley Air. Jeffrey gave me the best deal possible without asking for it. 0% financing comes at a cost!
On Monday I agreed to Hawley Air installing the new system, and Wednesday the crew arrived. Joe and Skyelar installed the system, and Miguel came by to install an additional return to properly load the system. Excellent bunch of friendly, hard working men.
Regarding the reason I regret not remembering the names of the crew that came to clean my ducts and do repairs…
A business can have a great employee, in spite of the business, but when every employee I have met has stood out as being exceptionally friendly, with a great attitude, it makes one start to think that maybe the company is being run well. When I ask the various employees how they like working for Hawley Air, their response is not only overwhelmingly positive, but they are quick to talk about why it’s such a great company to work for, including proper training, support for tools, etc.
As much as I wanted this to be a review of the excellent work and friendly, courteous behavior of Joe and Skyelar, which it is, I can’t help but make this about every person I have encountered from Hawley Air. To Joe, Skyelar, Jacob, Miguel, Jeffrey, and all the other employees who have been to my home, thank you!
And Bart… it was a pleasure working with the owner himself! You continue to earn my business.”
“This is a great company to use! Techs are very friendly and knowledgeable and Will explain your options to you from replacing parts to replacing unit. They are very thorough on their maintenance to check everything. Also affordable. Thanks for all you do.”
“Jacob did a great job on my spring maintenance. He is very professional and friendly and thoroughly explained the process before he started. Hawley Air is a great company to do business with, and the employees are well trained. I highly recommend this company!”
“Great customer service! Tyler was very thorough, professional and polite! I would definitely recommend to anyone.”
“We had routine maintenance done today. Our technicians were courteous, efficient and repaired everything that needed to be fixed. No high pressure tactics. We highly recommend them.”
“Tyler (tech) and Wes performed our maintenance renewal spring check on our dual systems. He always is VERY thorough and explains his procedures with detail. Hawley Air is always responsive and easy to work with!”
“Always a great experience jacob h. Came out and did a fantastic job on our spring maintenance!”
“Jacob did a great job. He was very efficient and explained thoroughly all the steps he was taking to make our units run efficiently and correctly. Thanks for our his guidance e and expertise!”
“Excellent service! Very informative and efficient work. Have nothing but great things to say about Hawley and their employees. Jacob was very thorough in his work and knowledgeable.”
“The whole process was very timely, tech was up front and informative on what he was doing. Would recommend Hawley air.”
“Amazing service and friendly personality of the tech. Absolutely amazing”
“The guys that came were very respectful and very knowledgeable. Would 10 out of 10 recommend this company to anyone.”
“Travis was extremely professional, knowledgeable, trustworthy, thorough, and helpful! He’s got a great personality and really knows his stuff! Thanks for your help, Travis!!”
“Jacob and Tyler were here today to perform maintenance on my two HVAC systems. They were very clear and concise about the work they performed during their inspection and maintenance. They left me recommendations and explanations of what work could be accomplished to help make my systems perform longer and better.”
“Great company that really takes care of our units. Jacob and Jacob are very friendly and knowledgeable. Hawley also works around our schedules and finds the best time to come that works for us.”
“Thoroughly pleased. Felt very confident in quality of work.”
“Called this morning, got a tech named Tyler on this same day. Had yearly maintenance and also several small issues with our system. Tyler was a very knowledgable tech. He answered our questions and performed the work in a very positive manner. He spent the time going thru our system and also let us know of something that was not an issue now but could become one later so we could be prepared, no pressure to do the work right away. We will use them again and would recommend them to others.”
“Jake and Dave were fantastic, they kept me up to date on what they were doing and when they finished they explained everything in terms I could understand. Super job!!!!”
“Awesome group. Easy to schedule, they call/text before they come, and they always give you an honest overview.”
“Brayden and tyler did really good and fast. They did a Good job of cleaning our duct system and installing the air scrubber/air purifier.”
“Tyler & Jacob were professional, pleasant, & very knowledgeable! They worked efficiently and ensured our home’s system was up to par. They were courteous and thorough, even going the extra mile to educate. Will always recommend Hawley for their services!”
“Very professional staff. Very knowledgeable and trained.”
“Late Friday is not a good time for a gas regulator to go out. But Tyler was able to get out and replace it quickly. Everything’s back on, and I have nothing to complain about. Professional people.”
“Tyler was very professional, did a great job”
“Great customer service!! Very professional and knowledgeable about my HVAC system and made appropriate recommendations to extend the life of my system. Highly recommend!!”
“They are very professional and friendly. They do great work at an affordable price. Very satisfied with the service. This is the only company I will use for my HVAC. I highly recommend.”
“Fantastic experience. Very professional and timely service.”
“Great service by knowledgeable and courteous technicians. It was a pleasure having them here, and they educated me along the way. Great experience!”
“Zach VonCannon was very helpful and informative, he took his time in explaining things to me. I would like to request Zach each time.”
“Very professional and courteous. So happy to have the heater working.”
“Another great visit from our Hawley Air friends. Thanks to Tyler and Jacob+2! Great on time service. DB”
“Great service. Professional and a very informative. A courteous technician”
We had our heating unit die, of course during cold weather, and had to have completely replaced. Workers Sean & Joe came our first thing at approximately 8:30am. And spent all morning & part of the afternoon taking out the broken unit & putting in a new one. WE HAVE HEAT AGAIN!!! They were very polite, knew what they were doing, and explained things to me & my family to help us understand what to do if anything problems arose. They were very nice & did everything that they needed to do in the same visit. Just glad landlord pays the bill. I will recommend Hawley Air for your heating problems, whether simple, or like us a complete replacement of the unit. They are trustworthy & do a fantastic, complete, excellent job.
Extremely happy with the visit. Got everything found out and parts being sourced. 5 star service and friendly staff.
David came to my house in a very professional manner and diagnosed our problem. I appreciate his work done tonight…thanks
OUTSTANDING SERVICE. Weekend call and David was great. Signed up for service agreement. 5stars!!!
This is a follow up to my previous post. After using our new system installed by Hawley Air I want to say the T8000 series Honeywell Thermostat is awesome. You can set your comfort schedule as well as a vacation schedule. If you want to change up or down you can and set temporary hold and it will hold new set points until the next scheduled change. Very simple to use and accurate. Being Wifi capable you can monitor and change from anywhere. The graphics and options on the wifi app are great Like I stated earlier the who installs your system and the components they use makes a huge difference in how well and how efficiently your system works. Hawley Air cuts no corners and their service people are well trained and knowledgeable explaining every detail to be sure you know how to use. I’m extremely happy I chose Hawley Air and highly recommend them to you!
Hawley has been amazing. During the installation of a new unit, I voiced some concerns about air flow in an upstairs bedroom, which had been a previous existing issue. They worked tirelessly to identify & resolve the issue! This involved multiple trips to my home & some creative solutions, but they stuck with it until it was right! I really appreciate their professionalism, kindness & flexibility! All the technicians were amazing, but want to specifically name Miguel & Travis!
Travis was great. I have never dealt with a more professional or caring young man. He explained everything throughly without pushing anything on us. Thank you for training and trusting him with your business. He is worth his weight in gold plus.
Had been a couple of years since my furnace was installed, so I wanted to get it checked. Jacob and Dave kept me informed thru the entire process and offered a couple of options at the end. Very professional and knowledgeable technicians. I would highly recommend Hawley HVAC.
This has to be the best HVAC company to work with, that’s out there.Everyone has been a pleasure to work with,and TRAVIS is amazing,very straight forward, friendly,and VERY Professional,an all around great guy,you guys are lucky to have him.Will definitely recommend Hawley Air to anyone looking for an HVAC company.Thank you all for you help and service.
Tyler and Zach installed an AirScrubber and a Honeywell filter as well as thoroughly cleaning the fan They thoroughly explained the installations and showed us before and after pictures of our units. Their company policy of texting the picture of the technician was reassuring in this day and time. These two young men were more polite and respectful of all the servicemen we have ever employed. Not only were they obviously well trained, their manners came easily. We really appreciate the good work, but Tyler and Zach gave us new hope for their generation!
I had a problem with my air handler leaking water into my air duct. David & Jeffrey was so kind in discovering the issue and enlightening me on what happened and what needs to happen to fix the problem. I did not use Hawley Air to fix because it was covered under warranty. However I do highly recommend them. I will certainly give them a call if I need an HVAC tech in the future. Thanks David & Jeffrey
Tyler visited our home on a Saturday. He was pleasant and explained our issue with our air conditioner in detail. I can’t say enough how helpful Tyler was. We will request him again if we have other issues.
Thank you Hawley and Tyler!!!
Tyler is awesome technician. He came out the day I called about an issue with our unit. He diagnosed the issues immediately. He ordered the parts and came back out and did the repairs. He is a professional and customer service is wonderful. I will be requesting Tyler for our routine maintenance appointments on our unit. Hawley’s is great company.
Tyler is AWESOME technician. He came out the day I called about an issue with HVAC unit. He diagnosed the issues immediately. He ordered the parts and came back out and did the repairs. He is a professional and customer service is wonderful. I will be requesting Tyler for our routine maintenance appointments on our HVAC unit. Hawley’s is great company.
Excellent! the Tech, Hunter, came to my home to service my H/VAC for Spring. He was professional and what I LOVED, he saw that I was working from home, he didn't bother me with a lot of small talk and interruptions. I think some Techs think the more they talk the better you will rate them. That is not always true. I work from home and have a lot of time sensitive events to address quickly. I was grateful to have a Tech who was polite, came in and did his job, relayed the necessary information and kept it movin…. Great Job Hunter….I highly recommend him and Hawley Air Services.
From the office staff to the technician, these guys were totally great. They were super responsive, worked us into their schedule quickly, and the cost was totally reasonable.
I had a house fire in January and Hawley was sub-contracted to put in the new system. I had a chance to meet with three of the workers today when I stopped by to get my mail. These guys were so friendly and down to earth. I believe the first one I spoke with was Dalton and he took the time to explain to me what they were doing and how the system hooked up. They honestly made me feel as though I had known them my whole life. I highly recommend Hawley Air, extremely professional, honest and all around good people.
Gentlemen serviced our malfunctioning gas/heat pump system. Also repaired a gas leak. They were polite and knowledgeable and showed up when they said they would. We are so pleased with their service we signed up for twice annually maintenance. Thanks to Hawley we are warm, safe and sound.
I contacted Hawley about installing a new HVAC system in my sons home. They came out looked at the job and provided estimates on 4 systems within 24 hours. I contacted them and told them the system we wanted and we set up a date and time for the installation. Their personnel called and told me when they would arrive on the day of the work and almost got to the job before me. They started the job around 8:45 and were done around 4pm and it was a complete tear out and install in a crawl space. The young men were very professional and respectful to me and my sons property and carried out the job without any major issues. They tested and explained the workings of the system of the system before they left. I was impressed with their professionalism and work ethic while on the job. I looked under the house after the job was complete and it was very well done. I would use them again and have recommended them to 2 other people needing some work done and will refer more if asked for a good HVAC company. The head technician was Miguel.
Exceptional experience. Arrived early on a Saturday. The HVAC at stopped working, They repaired the problem, reviewed the entire unit for additional future issues with me. Very professional organization. Would definitely call them again.
Bart and his group are A+++ in the Heating and Air world. Professional team and Very easy to work with. They have done 2 HVAC jobs for us and with us buying property’s will be doing more in the future.
GREAT COMPANY TO WORK WITH!
Hawley Air has always been very responsive in the 3+ years we’ve used them as our HVAC service company. We recently had them install a complete Heating and Air Conditioning System and are very happy with the results. The service associates and the office receptionist are very friendly and work very hard to make sure we are satisfied with the service.
Bart Hawley always gives us personal attention when needed.
GREAT COMPANY TO WORK WITH!
Hawley Air is awesome to work with for all our HVAC needs. They respond to any requests immediately and are very friendly and helpful. We recently had new Air Conditioning and Gas Heating system installed and are very pleased with the results.
David was an excellent technician. He explained everything he was doing, was going to do, and did it without hesitation. He is truly an asset to the Hawley team!!!
Amazing service. Was properly educated throughout the process. Called these guys for a 2nd opinion and am so thankful I did. Much more thorough than the other guys. More than earned my trust, and will continue to do business with them. 10/10
Fantastic experience all around. I had a problem with my heat after hours on the coldest day of the year and a technician was at my door within 30 minutes. Tyler did great work and I was up and running in no time. Consistently impressed with great service and fair pricing!
Just had my first visit with them
Hawley's technician, Tyler was very professional and took his time to make sure I understood everything and went above and beyond what he was there for. I loved the experience and will continue using them which is why I signed up for a years maintenance program.
The Hawley team was fantastic to work with. They were extremely professional and thorough. I received quotes from 4 other HVAC companies and Hawley was hands down the best. I would recommend to anyone A++!
Would recommend Hawley Air to others for responsiveness and good quality service! Tyler was a great technician and treated us like family.
Just had our residential heating and cooling units serviced for the first time with Hawley, as a part of our new seasonal service agreement. First of all let me say WOW! What a pleasant experience. Service person, Ethen, was prompt, friendly, extremely knowledgeable, took the time answer my questions, and did a really excellent job performing maintenance and fixing issues as noted. He absolutely went above and beyond, earning our trust and ensuring that Hawley is now our preferred choice for heating and air needs. Thank you Ethan, and thank you Hawley!
Travis did an awesome job viewing our home and our concerns that we had since we just purchased our home 8 months ago. He went beyond his normal to research all of our issues. This was a great experience and we look forward to working with this company.
Requested check outside unit, it needed a new motor the cost for everything was over 600$ we looked up the fan motor by the model number and it was only $129.92 . I am happy that my furnace is working properly, but I just don't understand why it cost so much when the motor wasn't expensive. I understand labor and I know service call was 89$ but they wouldn't tell me how much the motor was without the labor cost together . We sent messages and asked but they still wouldn't separate the cost of the motor and labor . Just not happy with price I paid . Won't be using this company again .
Travis did a great job he was very knowledgeable and helpful He sold me on Hawley Air 5 Stars
He was on time. And quick at diagnosis. But overcharged for the work he done. Was charged for cleaning and the only thing he cleaned was coil.
Wanted double the cost to clean blower assembly 481.50
I was charged $250.38. for him to clean coil only.
They overcharge me.
I'm sure this will not get posted
But I do not recommend company.
I had service done for 50 $ more than I already paid you. For 300.$ a week later another company clean coil again , clean blower assembly, coil on outside unit check freeon. And all components of system. I believe you should give me a refund .
Kenny, Travis, & Miguel were so professional! We appreciate your time and hard work at our home. Will definitely recommend your services!
David was my technician and he was so thorough and explained everything to me and did not do an in and out. He was here for a time making sure he got my dryer vent clear. So thankful. Wonderful company.
We had our A/C unit take a dive one is read the reviews done our homework and it was well worth the time spent looking David was very professional and knowledgeable he explained everything he was doing as he was doing it and why it was being done and we will never go to anyone else for Heating and air services hands down the best place to go seriously look no further these guys are where it’s at thank you Hawley
Very professional, fast service, amazing communication. Friendly and informative tech.
Would recommend them for anything needed,
Thank you Hawley Air!
A little advice. Quit removing our ad signs. Been going on for weeks. Also, hire more professional looking people. You guys are a laughing stock.
This morning Travis Duggins came out to do my summer maintenance work on my Air conditioner. He called before coming , arrived when he said he would and was very professional and thorough with his work. He informed what was needed and completed the task in a timely manner. He also made sure to hose off my AC unit in case any of the solution had come in contact with the unit.
I would recommend Travis to anyone needing AC assistance .
Thanks Hawley Air.
Fantatsic. Timely, friendly, worked until the work was done, trustworthy. Would highly recommend.
Jeff, Travis, Kinny, Miguel, and Tristin were specially professional and great to work with.
Travis and Tyler came out the same day I called for an appointment. They were very knowledgeable, efficient and answered all of my questions. They were also very patient, even with my two little girls keeping me preoccupied. They also looked up how old the units were and gave service recommendations so we get the best life out of the HVAC systems. We'll be using Hawley in the future for any HVAC needs.
I was in a jam and called Hawley AC. Jacob quickly called me and said he would be there in an hour. (He was on another job ) He arrived early , assessed the situation and handled the repair in great fashion. I even signed up to have them service my house and my Airbnb. I highly recommend Jacob and Hawley Air! Great employee!
My AC want out at one of my Airbnb's so l called Hawley Air and rather quickly Jacob arrived assessed the situation and got right to work. He had my AC working in less than 35 minutes. His "can do" attitude was refreshing. ( I have been burned with AC companies in the past ) However, Jacob explained everything and every charge with me NOT at me. I felt very comfortable signing a work agreement for future maintenance. I highly recommend Jacob and and Hawley Air!
My AC want out at one of my Airbnb's so l called Hawley Air and rather quickly Jacob arrived assessed the situation and got right to work. He had my AC working in less than 35 minutes. His "can do" attitude was refreshing. ( I have been burned with AC companies in the past ) However, Jacob explained everything and every charge with me NOT at me. I felt very comfortable signing a work agreement for future maintenance. I highly recommend Jacob and Hawley Air!
My AC want out at one of my Airbnb's so l called Hawley Air and rather quickly Jacob arrived assessed the situation and got right to work. He had my AC working in less than 35 minutes. His "can do" attitude was refreshing. ( I have been burned with AC companies in the past ) However, Jacob explained everything and every charge with me NOT at me. I felt very comfortable signing a work agreement for future maintenance. I highly recommend Jacob and Hawley Air!
My AC want out at one of my Airbnb's so l called Hawley Air and rather quickly Jacob arrived assessed the situation and got right to work. He had my AC working in less than 35 minutes. His "can do" attitude was refreshing. ( I have been burned with AC companies in the past ) However, Jacob explained everything and every charge with me NOT at me. I felt very comfortable signing a work agreement for future maintenance. I highly recommend Jacob and Hawley Air!
Jacob and Tristian came out and resolved the issue in a matter of hours. These two gentlemen were extremely knowledgeable of their craft and very respectful toward my family and property. Top notch service!!
We have been using Hawley Air for 3 years now, and we will NEVER use anyone else. From the moment you call and speak to Ginger, you know that your family is going to be in good hands. We have never had to wait for someone to come and look at the issues we’ve had, and are always satisfied with the work performed. You’re never pressured to purchase any of the recommended services or products. Tyler has been out on numerous occasions and is always very sweet to our son who has missed having visitors at the house due to Covid. When we needed landscaping work done, Tyler even helped me by providing a recommendation for somebody he used. I am able to trust the other vendor due to the level of trust I have in Tyler.
Absolutely hands down best HVAC company. David is an excellent technician. He’s very polite, knowledgeable, and prompt. He went above and beyond to get our ac unit working again. Thank you David!! Customer service is excellent with this company. Will definitely recommend Hawley Air and will be using again.
Keisha
“My ‘go-to’ HVAC guys always! Tyler does an awesome job! Prompt, affordable, and very knowledgeable- I won’t go with any other company! Mr. Bart is the man!!”
Today was our first encounter with Hawley Air and definitely will be using only them for HVAC service and installation.
Our technicians, David and Jacob, were professional, knowledgeable, cordial, and mannerly. They treated us as their most valuable customer of the day. They were very thorough in their explanations, and answered all our question in an understandable way.
This is a quality company with quality customer service. We have been Blessed to become a part of their clientele.
I don’t live in High Point but Randleman is not one of the selections. Had to put a city to send review so I chose the closest.
We have used Hawley air for 2 years now. Very fair and thorough. I appreciate the way Jeff explains everything to me and breaks it down so I can understand the repair costs. Awesome customer service!
Bart helped me trouble shoot why my furnace was only blowing cool air. He was very knowledgeable and methodical about his diagnostics. He ultimately determined the thermostat was no longer communicating with the furnace. He replaced my thermostat and I was back in business. Bart provided excellent and professional service.
-Stanley S.
We are very satisfied with our new zoning system and air filter and the comfort they provide us with in our home. All your employees acted in a professional manner. Thank you.
– Adam E.
We love the equipment that was recently installed. I have been a customer of Hawley Air since 2015. They are top-notch, from the customer service folks to the service manager and all of the technicians.
– Thomas R.
The entire experience was exceptional. From the office staff and installation crew, every facet of my job was excellent. I would recommend Hawley Air to anyone.
– Amy G.
Was having issues with our old unit and referred to Hawley by a local Restoration company. Bart was professional to speak with on the phone. He sent out Jeff Strickland within an hour and he diagnosed the issue. It’s unfortunate that we need a new unit (which I thought was the case) but Jeff took time to take apart the unit and show why they recommend replacement. He provided a clear explanation of the diagnosis and shared his knowledge of the product they can install. Can’t wait to get the new unit and be comfortable knowing I don’t have to go outside and kick my unit each morning to get it to run. Very professional and courteous experience. Thanks guys
-W
Hawley Air was great to deal with from start to finish. Very friendly, knowledgeable, and efficient. They offered great product and service for a very fair price. I had my heat pump replaced along with the ducts cleaned. I highly recommend them.
-Al D.
The gentleman who did my duct cleaning did a thorough and great job! He should be rewarded for his performance and for being a perfect gentleman.
-Brenda I.
Our heat went out on a very cold day. Luckily you were able to send a repairman the same day. The repairman found the problem within minutes. Repairman had the part on his truck and had heat repaired very quickly. Repairman explained what was wrong. Very professional.
– Jason K.
The Hawley Air Service Associate, Jeffery arrived on time for our appointment. He thoroughly inspected and checked our heating system. He discovered one part that needed to be replaced, He gave us a clear report and summary of his inspection. He was a caring professional in every way, and we will welcome him to come again when it is time for our next service call. Blessings
– Rollin & Betty Kuznik